Home2 Suites by Hilton Edison
Home2 Suites by Hilton Edison, 858 New Durham Rd, Edison, NJ 08817, United States
Gumo's take
Home2 Suites by Hilton Edison is a modern, all-suite hotel known for its spacious, clean rooms and strong emphasis on guest service. It is particularly well-suited for families, business travelers, and pet owners, offering kitchenettes, free breakfast, and a fitness center. Guests frequently praise the cleanliness of the rooms and the attentiveness of staff like Marita and Fiorela, who are highlighted for their hospitality and support. While the hotel has a few recurring issues, such as cleanliness concerns in bathrooms and occasional service lapses, the overall experience is positive, with a 4.1/5 Google rating and a strong reputation for maintaining a welcoming, home-like atmosphere.
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Research this stayHow guests rate it
- Location
- 73
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised for its cleanliness, especially the rooms and breakfast area, with 93 positive sentiment mentions for cleanliness.
- Spacious, modern suites with kitchenettes and in-room amenities like microwaves and refrigerators, which are frequently highlighted in reviews.
- Exceptional service from staff members like Marita and Fiorela, who are noted for their attentiveness and hospitality.
Worth knowing
- Bathroom cleanliness is a recurring concern, with 22 negative sentiment mentions and some reviews citing mold and unclean conditions.
- Parking issues are mentioned in several reviews, including fees and unprofessional interactions with staff.
- Some guests reported problems with room temperature control and maintenance, including instances of no hot water and malfunctioning digital keys.
- A few reviews mention a lack of variety in the breakfast menu and outdated or basic facilities in certain areas.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Convenience store
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Indoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
Common questions
Is the hotel suitable for families, and what amenities are available for them?
Yes, the hotel is well-suited for families, offering spacious, modern suites with kitchenettes, microwaves, refrigerators, and a 24-hour front desk. It also provides kid-friendly activities and a welcoming, home-like atmosphere.
What are the most common guest concerns about the hotel?
The most common concerns include bathroom cleanliness, with 22 negative mentions, and occasional issues with room temperature control and maintenance. Some guests also reported parking challenges and limited variety in the breakfast menu.
What do guests most frequently praise about the hotel?
Guests most frequently praise the cleanliness of the rooms and breakfast area, with 93 positive mentions. They also highlight the exceptional service from staff like Marita and Fiorela, as well as the availability of free breakfast and spacious, modern suites.
