Kondai Lip Backwater Heritage Resort
Kondai, Kondai Lip Backwater Heritage Resort, Karumanchery Buildings, Lip Backwater Heritage Resort, South P.O, Ezhupunna, Kodamthuruth, Kerala 688550
Gumo's take
Kondai Lip Backwater Heritage Resort is a serene, heritage-style retreat nestled in the backwaters of Ezhupunna, offering a peaceful and authentic Kerala experience. Known for its upscale restaurant, Ayurveda and wellness offerings, and complimentary boat rides, it appeals to families, couples, and travelers seeking relaxation. Guests consistently praise the warm, attentive staff, the spacious and well-maintained rooms, and the tranquil ambiance. The resort is ideal for those looking to unwind amidst nature and enjoy a range of water-based activities like kayaking and fishing.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests highlighting the friendliness, responsiveness, and professionalism of the team, including drivers and housekeeping.
- Unique backwater location with complimentary boat rides and a wide range of water activities, including kayaking, pedal boating, and fishing.
- High-quality dining experience, with praise for the Kerala cuisine, breakfast buffet, and the upscale restaurant.
Worth knowing
- Some guests reported issues with room maintenance, including broken door latches, malfunctioning handles, and outdated facilities.
- A few reviews mentioned overpriced food and limited vegetarian/vegan options at the restaurant.
- Complaints about the spa and massage services, including unprofessional behavior and rushed treatments.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
Common questions
Does the hotel offer complimentary boat rides, and are there other water activities available?
Yes, the hotel offers complimentary boat rides and a variety of water activities such as kayaking, pedal boating, and fishing, making it a popular choice for guests interested in backwater experiences.
What kind of dining options are available at the resort, and is the food highly rated?
The resort features an upscale restaurant and a breakfast buffet, with guests praising the quality of Kerala cuisine. However, a few reviews noted that some menu items may be overpriced and vegetarian/vegan options are limited.
How is the service quality at the hotel, and are there any notable complaints?
The service is highly praised, with guests frequently commending the friendliness and professionalism of the staff. However, a few complaints were noted regarding the spa and massage services, including rushed treatments and unprofessional behavior.