Taj Surajkund Resort & Spa, Delhi NCR

Taj Surajkund Resort & Spa, Delhi NCR, Shooting Range Road, Block C, Surajkund, Faridabad, Haryana 121009

5-star property 4.4 · 13,382 reviews analysed
Taj Surajkund Resort & Spa, Delhi NCR – photo 1
Taj Surajkund Resort & Spa, Delhi NCR – photo 2
Taj Surajkund Resort & Spa, Delhi NCR – photo 3
Taj Surajkund Resort & Spa, Delhi NCR – photo 4

Gumo's take

Taj Surajkund Resort & Spa is a 5-star luxury hotel in Faridabad, known for its serene ambiance, family-friendly activities, and exceptional hospitality. Guests frequently praise the property's spacious rooms, the engaging pottery sessions, and the warm, personalized service from staff like Mr. Kamal and Mr. Rohit. The hotel is ideal for families, weddings, and staycations, with a focus on creating memorable experiences through thoughtful touches like room decorations and live music. While the location is slightly removed from Delhi's main attractions, the peaceful setting and proximity to Tughlaqabad Fort and natural surroundings make it a popular choice for those seeking a tranquil escape.

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How guests rate it

Location
70
Facilities
80
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service, with many guests highlighting the warmth and attentiveness of the team, especially during special occasions like birthdays and anniversaries.
  • Family-friendly amenities and activities, including pottery classes, kids' clubs, and a spacious pool area, making it a top choice for family stays.
  • High-quality dining experiences, with positive sentiment on breakfast and restaurant offerings, including live music and a wide variety of food.

Worth knowing

  • Some guests reported issues with room maintenance and cleanliness, including outdated fittings, cracks in flooring, and bathroom hygiene concerns.
  • A few reviews mentioned slow check-in and check-out processes, particularly during busy periods like weekends or weddings.
  • The food and beverage service in some areas, particularly the restaurant, was criticized for being underwhelming in taste and inconsistent in service quality.
  • Location is somewhat remote from Delhi's main attractions and city center, which may not suit guests looking for easy access to urban amenities.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental (extra charge)
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (extra charge)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is this hotel suitable for families with children?

Yes, Taj Surajkund Resort & Spa is highly family-friendly, offering amenities like pottery classes, a kids' club, and a spacious outdoor pool. Many guests have praised the hotel's child-friendly activities and services such as babysitting.

What are the hotel's strengths in terms of service and dining?

The hotel is known for its exceptional staff service, with many guests highlighting the warmth and attentiveness of the team, especially during special occasions. Dining is also a strong point, with positive feedback on the breakfast buffet and restaurant offerings, including live music and a wide variety of food.

Are there any reported issues with room cleanliness or maintenance?

Some guests have reported issues with room maintenance and cleanliness, including outdated fittings, cracks in flooring, and bathroom hygiene concerns. However, the overall sentiment about the property remains largely positive.

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