Hotel Hermitage

Hotel Hermitage, Vicolo Marzio, 1, 50122 Firenze FI, Italy

4.3 · 1,591 reviews analysed
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Gumo's take

Hotel Hermitage in Florence is a boutique-style hotel known for its unbeatable location in the historic center, just steps from major attractions like the Uffizi Gallery, Ponte Vecchio, and Arno River. It offers a charming, clean, and cozy atmosphere with friendly and helpful staff who are praised for their exceptional service. While the rooms are generally comfortable and well-maintained, some guests note minor issues with room size and bed comfort. The hotel is ideal for travelers seeking a convenient base to explore Florence, with a delightful breakfast and a warm, personalized experience.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional staff service with a warm and helpful attitude
  • Prime location in the heart of Florence near major attractions
  • Delightful breakfast with fresh and varied options and scenic views
  • Clean, cozy, and well-maintained rooms with vintage charm

Worth knowing

  • Weak and unstable Wi-Fi connectivity in guest rooms
  • Some rooms and bathrooms are on the smaller side and could benefit from modernization
  • Mixed reviews on bed comfort and mattress firmness

Common questions

Is Hotel Hermitage located near major attractions in Florence?

Yes, Hotel Hermitage is located in the historic center of Florence, just steps from major attractions like the Uffizi Gallery, Ponte Vecchio, and the Arno River.

What are the key strengths of Hotel Hermitage?

The hotel is praised for its exceptional staff service, prime location, delightful breakfast with fresh and varied options, and clean, cozy, well-maintained rooms with vintage charm.

Are there any limitations or issues guests have reported at Hotel Hermitage?

Some guests have noted weak and unstable Wi-Fi, smaller room and bathroom sizes, and mixed reviews on bed comfort and mattress firmness.

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