The Crescent Hotel, Fort Worth
The Crescent Hotel, Fort Worth, 3300 Camp Bowie Blvd, Fort Worth, TX 76107, United States
Gumo's take
The Crescent Hotel in Fort Worth is a modern luxury property known for its elegant design, refined atmosphere, and proximity to cultural attractions like the Kimbell Art Museum. It appeals to travelers seeking a high-end experience, particularly for events, anniversaries, or art-focused stays. While the hotel excels in aesthetics and select service moments, recurring issues with billing, maintenance, and inconsistent staff performance have impacted guest satisfaction.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 72
What guests love
- Elegant, modern design with a refined atmosphere, praised for its aesthetics and location near Fort Worth’s cultural district.
- Exceptional service in specific instances, such as personalized touches for special occasions (e.g., anniversaries, weddings) and commendable efforts by individual staff members like valets and concierges.
- Highly rated dining and bar experiences, particularly at Emilia’s, with guests frequently praising the food quality and ambiance.
Worth knowing
- Recurring billing issues, including double charges and lack of transparency, which have led to significant guest dissatisfaction.
- Maintenance and operational problems, such as malfunctioning room amenities (e.g., thermostats, plumbing), construction noise, and poor housekeeping service.
- Inconsistent staff performance, with reports of untrained or indifferent service, long wait times, and poor communication, especially during peak hours or events.
Amenities
- Wi-Fi (extra charge)
- Smoke-free property
- Front desk (24 hour)
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking
- Accessible
- Air conditioning
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Fitness center
- Spa
- Pet-friendly (extra charge)
Common questions
What are the main strengths of The Crescent Hotel in Fort Worth?
The Crescent Hotel is known for its elegant, modern design and refined atmosphere, as well as its location near cultural attractions like the Kimbell Art Museum. Guests also praise the exceptional dining experience at Emilia’s and personalized service for special occasions such as anniversaries and weddings.
Are there any recurring issues guests have reported at The Crescent Hotel?
Yes, guests have reported recurring billing issues, such as double charges and lack of transparency. Additionally, there are maintenance problems like malfunctioning room amenities and construction noise, as well as inconsistent staff performance and poor communication during peak times.
Is the hotel suitable for special occasions like anniversaries or weddings?
Yes, The Crescent Hotel is well-suited for special occasions. It has a refined atmosphere and staff have been noted for providing personalized touches, making it a popular choice for events, anniversaries, and weddings.