Divine The Royal Heritage Gangtok

Divine The Royal Heritage Gangtok, Jeewan Theeng Marg, Development Area, Gangtok, Sikkim 737101

4.6 · 879 reviews analysed
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Gumo's take

Divine The Royal Heritage Gangtok is a mid-range hotel known for its warm hospitality, cleanliness, and scenic mountain views. It is particularly praised for its attentive female-led staff, including notable names like Parvat, Samjana, and Anumit, who are frequently highlighted for their kindness and helpfulness. The hotel is ideal for families and travelers seeking a comfortable, budget-friendly stay with a personal touch. While the food and facilities are generally well-received, some guests have noted inconsistencies in service and food quality.

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How guests rate it

Location
85
Facilities
78
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, particularly from Parvat, Samjana, and Anumit, who are frequently praised for their kindness and responsiveness.
  • Clean and well-maintained rooms with scenic mountain views, especially in premium rooms.
  • Friendly and family-friendly atmosphere, with special attention to children and a welcoming environment.

Worth knowing

  • Inconsistent food quality and limited breakfast options, with some guests finding the taste bland or the variety insufficient.
  • Occasional service issues, including unresponsive staff during certain hours and poor communication from management.
  • Some rooms have reported issues like seepage, narrow lanes causing parking difficulties, and poor Wi-Fi signal in certain areas.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Doctor on call
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Parking (free)
  • Self parking
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Coffee maker

Common questions

What are the key strengths of Divine The Royal Heritage Gangtok?

The hotel is known for its exceptional staff service, particularly from Parvat, Samjana, and Anumit, who are frequently praised for their kindness and responsiveness. It also offers clean and well-maintained rooms with scenic mountain views, especially in premium rooms, and has a friendly, family-friendly atmosphere.

Are there any notable limitations or issues with the hotel?

Some guests have reported inconsistent food quality and limited breakfast options, with some finding the taste bland or the variety insufficient. There are also occasional service issues, including unresponsive staff during certain hours and poor communication from management.

Is Divine The Royal Heritage Gangtok suitable for families?

Yes, the hotel is ideal for families and travelers seeking a comfortable stay. It has a welcoming environment with special attention to children and a friendly, family-oriented atmosphere.

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