Hotel Utpala (Premium), Gangtok
Hotel Utpala (Premium), Gangtok, Namnamg, Road, M.G.Marg, Kashi Raj Pradhan Rd, opposite Pantaloons, Gangtok, Sikkim 737101
Gumo's take
Hotel Utpala (Premium), Gangtok is a mid-range hotel located on MG Marg, offering convenient access to shopping, dining, and sightseeing. It is known for its mountain-view rooms with balconies, particularly those offering glimpses of Kanchenjunga, and for its friendly, helpful staff. While the hotel receives praise for its location and service, some guests have noted issues with cleanliness, particularly in bathrooms and rooms. The dining experience is generally positive, with guests appreciating the breakfast buffet and the restaurant's view.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, with several guests specifically praising the manager and front desk personnel for their assistance.
- Prime location on MG Marg, just opposite Pantaloons, making it convenient for shopping and exploring Gangtok.
- Rooms with balconies offering scenic views of the valley and, on clear days, Kanchenjunga.
Worth knowing
- Issues with cleanliness in some rooms and bathrooms, including reports of mold, unclean bedding, and poor maintenance.
- Some guests reported poor Wi-Fi connectivity and outdated amenities like noisy room heaters.
- Mixed dining experiences, with some guests finding the food quality and variety to be average or inconsistent.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (extra charge)
- Car rental onsite
- Local shuttle
Common questions
What are the key strengths of Hotel Utpala (Premium), Gangtok?
The hotel is known for its friendly and helpful staff, prime location on MG Marg, and rooms with balconies offering scenic views of the valley and, on clear days, Kanchenjunga.
Are there any common concerns guests have about the hotel?
Some guests have reported issues with cleanliness in rooms and bathrooms, including mold and unclean bedding, as well as outdated amenities and poor Wi-Fi connectivity in certain areas.
What dining options are available at the hotel?
The hotel offers a breakfast buffet, dinner buffet, and room service. Guests have generally praised the breakfast, though dining experiences have been mixed with some finding the food quality and variety to be average or inconsistent.
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