Hotel White Lion
Balwakhini, Hotel White Lion, Vajra, mall, below CPWD, Gangtok, Sikkim 737103
Gumo's take
Hotel White Lion in Gangtok is a budget-friendly accommodation option with a mixed reputation. While some guests praise its friendly staff, good location, and scenic views of Mount Kanchenjunga, others report significant issues with cleanliness, room conditions, and poor service. The hotel is located near key attractions like Vajra Mall and MG Road, making it convenient for travelers. However, recurring complaints about unclean rooms, missing amenities, and unresponsive management suggest that the experience can vary widely depending on the guest and the time of stay.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 50
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 42
What guests love
- Friendly and helpful staff, with some guests specifically mentioning Mr. Shiva for his professionalism and hospitality.
- Good location, with proximity to Vajra Mall, MG Road, and popular attractions like Tsomgo Lake and North Sikkim taxi stands.
- Positive feedback on the scenic views of Mount Kanchenjunga from certain rooms.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including dirty bedsheets, towels, and strong unpleasant odors.
- Poor service and unresponsiveness from staff, with multiple reports of delayed or ignored requests for basic amenities like tea, water, and cleaning.
- Issues with room safety and infrastructure, such as doors without proper locks and missing or broken facilities like Wi-Fi and ventilation.
- Inconsistent room quality, with some guests reporting that the actual room did not match the photos shown during booking.
Common questions
What are the main strengths of Hotel White Lion in Gangtok?
Hotel White Lion is praised for its friendly and helpful staff, particularly Mr. Shiva, and its convenient location near attractions like Vajra Mall, MG Road, Tsomgo Lake, and North Sikkim taxi stands. Some rooms also offer scenic views of Mount Kanchenjunga.
What are the common complaints about Hotel White Lion?
Guests frequently report issues with cleanliness, including dirty bedsheets and towels, unpleasant odors, and poorly maintained rooms. There are also complaints about unresponsive service, missing amenities, and infrastructure problems like broken locks and Wi-Fi issues.
Is the actual room quality consistent with what is shown in the hotel's photos?
No, some guests have reported that the actual room quality does not match the photos shown during booking, indicating inconsistency in the hotel's presentation and room conditions.
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