Kengbari Retreat

Kengbari Retreat, Lower, Samdur, Sikkim 737102

4-star property 4.6 · 248 reviews analysed
Kengbari Retreat – photo 1
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Gumo's take

Kengbari Retreat in Gangtok is a serene, nature-centric property known for its exceptional hospitality, spacious and well-designed rooms, and unique amenities like an outdoor pool and hot tub. Guests frequently praise the warm and attentive staff, particularly Mr. Chetan, the owner, for their personalized service and care. The retreat is ideal for families, couples, and pet owners seeking a peaceful escape with a blend of comfort and natural beauty. Its location, while a short drive from key attractions, offers a tranquil retreat from the city's hustle.

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How guests rate it

Location
85
Facilities
88
Staff & Service
96
Room Comfort & Cleanliness
93

What guests love

  • Exceptional hospitality and personalized service, with staff frequently mentioned for their attentiveness and warmth, especially Mr. Chetan and Ms. Arpita.
  • Spacious, clean, and well-designed rooms with modern amenities like kitchenettes, refrigerators, and large balconies offering scenic views.
  • Unique facilities such as an outdoor pool, hot tub, and pet-friendly environment, making it a rare and appealing option in the area.

Worth knowing

  • Some guests reported slow service, particularly with food delivery and room service, which occasionally impacted the experience.
  • A few reviews mentioned minor operational issues, such as water leakage in bathrooms and limited availability of menu items.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Hot tub
  • Pet-friendly (free)
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is Kengbari Retreat pet-friendly, and are there any additional charges for pets?

Yes, Kengbari Retreat is pet-friendly and allows pets at no additional cost, making it a rare and appealing option for travelers with pets.

What are the key amenities available at Kengbari Retreat?

Kengbari Retreat offers a range of amenities including an outdoor pool, hot tub, free breakfast, free Wi-Fi, pet-friendly rooms, kitchenettes in some rooms, and 24-hour room service.

How is the service quality at Kengbari Retreat, and are there any common concerns mentioned by guests?

The service quality is highly praised, with 95 positive mentions of hospitality in reviews. However, a few guests reported slow service, particularly with food delivery and room service.

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