Muscatel Grand Silkroute - 300 Mts from MG Marg
Upper, Muscatel Grand Silkroute - 300 Mts from MG Marg, below corporation bank, Arithang, Gangtok, Sikkim 737101
Gumo's take
Muscatel Grand Silkroute is a budget-friendly hotel located just 300 meters from MG Marg in Gangtok, offering spacious rooms, a 24-hour front desk, and a restaurant with buffet dinner options. It is known for its warm hospitality and proximity to shopping and dining areas, with many guests praising the helpful staff and clean rooms. However, some guests reported issues with room maintenance, water supply, and outdated facilities.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Warm hospitality and helpful staff, with many guests specifically mentioning the assistance of Dawa Sherpa and other front desk personnel.
- Proximity to MG Marg and other key attractions, with many reviews highlighting the convenience of the location.
- Clean and spacious rooms, with some guests noting the presence of coffee makers and good views from balconies.
Worth knowing
- Issues with room maintenance, including non-functional TVs, damp smells, and stained linens, reported in multiple negative reviews.
- Inconsistent water supply and non-functional showers in some rooms, as noted in several 1-star reviews.
- Outdated or non-functional facilities such as non-working lifts and poor Wi-Fi connectivity, mentioned in multiple guest complaints.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Parking (free)
- Car rental onsite
- Accessible
- Accessible parking
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for shopping and dining?
Yes, the hotel is located just 300 meters from MG Marg and is a 7-minute walk to MG Market, making it very convenient for shopping and dining. Many guests have praised the hotel's proximity to key attractions.
What are the main issues guests have reported with the hotel's facilities?
Some guests have reported issues with room maintenance, such as non-functional TVs and damp smells, as well as inconsistent water supply and outdated facilities like non-working lifts and poor Wi-Fi connectivity.
Does the hotel offer dining options on-site?
Yes, the hotel has a restaurant that offers buffet dinner options and table service. Guests have also mentioned the presence of a dinner buffet and praised the dining experience.
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