Ramada by Wyndham Gangtok Hotel & Casino Golden
Ramada by Wyndham Gangtok Hotel & Casino Golden, Golden Play Pvt Ltd, Pani House Rd, Deorali Bazar, Gangtok, Sikkim 737102
Gumo's take
Ramada by Wyndham Gangtok Hotel & Casino Golden is a 5-star hotel known for its rooftop pool, casino, and excellent dining, particularly praised for its breakfast buffet and restaurant offerings. The hotel is centrally located, within walking distance to major attractions like the Gangtok Ropeway and Namgyal Institute of Tibetology. Guests frequently highlight the professionalism and hospitality of the staff, especially Chef Abhishek Tiwari, and the overall cleanliness and comfort of the rooms. While the hotel has a strong reputation for service and ambiance, some guests have noted inconsistencies in food quality and occasional issues with staff behavior.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, particularly Chef Abhishek Tiwari, who is frequently mentioned for his hospitality and food quality.
- Excellent breakfast buffet and restaurant options, with guests noting the variety and quality of food.
- Well-maintained and comfortable rooms with good views, especially from higher floors.
Worth knowing
- Inconsistent food quality, with some guests reporting tasteless or subpar meals, particularly in the casino and restaurant.
- Occasional reports of unprofessional or rude staff behavior, especially at the front desk.
- Some guests found the casino experience disappointing, citing high entry fees and limited operational hours.
- Parking and room size have been criticized as inadequate, especially during peak times.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Casino
- Outdoor pool
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast buffet a highlight for guests?
Yes, the breakfast buffet is a highlight for guests, with many praising the variety and quality of the food. It is frequently mentioned as one of the hotel's strongest offerings.
What are the main concerns guests have about the hotel's food and service?
Some guests have noted inconsistencies in food quality, particularly in the casino and restaurant, with reports of tasteless or subpar meals. Additionally, there are occasional reports of unprofessional or rude staff behavior, especially at the front desk.
How is the hotel's location in relation to major attractions in Gangtok?
The hotel is centrally located and within walking distance to major attractions like the Gangtok Ropeway and the Namgyal Institute of Tibetology, making it convenient for guests to explore the city.
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