Ramada by Wyndham Gangtok Hotel & Casino Golden

Ramada by Wyndham Gangtok Hotel & Casino Golden, Golden Play Pvt Ltd, Pani House Rd, Deorali Bazar, Gangtok, Sikkim 737102

5-star property★ 4.1 · 855 reviews analysed
Ramada by Wyndham Gangtok Hotel & Casino Golden – photo 1
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Gumo's take

Ramada by Wyndham Gangtok Hotel & Casino Golden is a 5-star property known for its luxurious amenities, including a rooftop pool, casino, spa, and a 24-hour coffee shop. It is particularly praised for its excellent dining options, with guests frequently highlighting the breakfast buffet and the culinary expertise of Chef Abhishek Tiwari. The hotel is well-suited for families, leisure travelers, and business guests due to its central location near Gangtok Ropeway and MG Road. While the service and hospitality are generally warm and accommodating, some guests have noted inconsistencies in food quality and occasional lapses in staff professionalism.

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How guests rate it

Location
85
Facilities
75
Staff & Service
82
Room Comfort & Cleanliness
78

What guests love

  • Highly praised dining experience, particularly the breakfast buffet and the service of Chef Abhishek Tiwari
  • Well-maintained and spacious rooms with good views, especially from higher floors
  • Convenient location near major attractions like Gangtok Ropeway and MG Road

Worth knowing

  • Inconsistent food quality, with some guests reporting tasteless or overpriced meals
  • Occasional lapses in staff professionalism and customer service, including rude or unresponsive behavior
  • Some guests found the rooms to be overpriced for the size and amenities provided

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Spa
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Casino
  • Outdoor pool
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel's breakfast buffet a highlight for guests?

Yes, the breakfast buffet is a highly praised feature, with guests frequently highlighting its quality and variety. It is one of the most positively reviewed aspects of the hotel.

What are the main concerns guests have about the hotel's service and food quality?

While the service is generally warm and accommodating, some guests have noted occasional lapses in staff professionalism. Additionally, there are reports of inconsistent food quality, with some meals being described as tasteless or overpriced.

Is the hotel a good choice for families or leisure travelers?

Yes, the hotel is well-suited for families and leisure travelers due to its central location near major attractions like Gangtok Ropeway and MG Road, as well as its amenities such as a spa, rooftop pool, and family-friendly dining options.

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