Summit Norling Resort & Spa, Gangtok
8JVQ+2J7 Summit Norling Resort & Spa, Gangtok, near Central Jail, Rongey, Gangtok, Sikkim 737101
Gumo's take
Summit Norling Resort & Spa is a 5-star property in Gangtok offering a tranquil mountainside retreat with a restaurant, bar, and free breakfast. Known for its serene ambiance and personalized service, it is particularly praised for its staff hospitality, breakfast buffet, and proximity to natural attractions like waterfalls and monasteries. While the hotel is appreciated for its spacious rooms and scenic views, some guests have highlighted issues with bathroom maintenance and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 68
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff service, with specific mentions of staff like Kavita, Saraswati, and Saket for their attentiveness and hospitality.
- Positive feedback on breakfast and dining, particularly the breakfast buffet and restaurant food quality.
- Tranquil and scenic location with access to nature, including a waterfall on-site and proximity to attractions like Enchey Monastery.
Worth knowing
- Bathroom quality and maintenance are frequently criticized, with complaints about cleanliness, design, and lack of modern amenities.
- Inconsistent service quality, with some guests reporting poor or unresponsive service from certain staff members.
- Location is somewhat remote from central Gangtok, requiring additional travel time and cost to reach nearby attractions.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible parking
- Coffee maker
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Fitness center
- Spa
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is breakfast included at Summit Norling Resort & Spa?
Yes, the hotel offers a free breakfast buffet, which is highly praised by guests for its quality and variety.
What are the common complaints about the hotel's bathrooms?
Some guests have reported issues with bathroom maintenance, including cleanliness, outdated design, and lack of modern amenities.
How is the service quality at the hotel?
The service is generally praised, with specific mentions of staff like Kavita, Saraswati, and Saket for their hospitality. However, some guests have noted inconsistent service quality from certain staff members.
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