Qafqaz Riverside Resort Hotel
Qafqaz Riverside Resort Hotel, I.B. Qutqaşınlı, Gebele 3600, Azerbaijan
Gumo's take
Qafqaz Riverside Resort Hotel is a 5-star hotel located in the scenic Qabala region of Azerbaijan, offering mountain and pool views with a focus on family and business travelers. It is praised for its natural surroundings, cleanliness, and some guests report excellent service and staff responsiveness. However, there are mixed reviews regarding service efficiency, facility maintenance, and overall value for the price.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 72
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 85
What guests love
- Stunning mountain and pool views from guest rooms
- Clean and well-maintained rooms with modern amenities like flatscreen TVs and private balconies
- Friendly and helpful staff reported by several guests, particularly in accommodating families
Worth knowing
- Inconsistent service speed and responsiveness, with complaints about slow check-in, delayed room service, and poor communication
- Some facilities, such as the swimming pool and children’s playground, are reported to be poorly maintained or underperforming
- High price point not always justified by the quality of service or facilities
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Tennis
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Indoor pool
- Outdoor pool
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Massage
- Sauna
- Spa
- Hair salon
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Russian
- Private bathroom
- Bathtub
- Shower
Common questions
Does the hotel offer family-friendly amenities and activities for children?
Yes, the hotel is kid-friendly and offers activities for kids, as well as a children’s playground, making it suitable for family travelers.
Are the swimming pools and fitness center available for guests?
Yes, the hotel features both indoor and outdoor pools, a hot tub, and a free fitness center with treadmills and weight machines.
What are some common guest concerns about the hotel's service and facilities?
Some guests have reported inconsistent service speed, slow check-in, and delayed room service. Additionally, the swimming pool and children’s playground are noted to be poorly maintained.
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