St. Giles Wembley Penang Hotel
St. Giles Wembley Penang Hotel, 183, Jalan Magazine, George Town, 10300 George Town, Pulau Pinang, Malaysia
Gumo's take
St. Giles Wembley Penang Hotel is a well-maintained high-rise in George Town, known for its attentive staff, clean rooms, and convenient location near shopping malls and tourist attractions. Guests frequently praise the friendly service, thoughtful amenities like pillow menus, and the quality of the breakfast buffet. While the hotel is modern in some aspects, a few rooms and facilities show signs of age, and noise from the main road can be an issue for some guests.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Highly attentive and professional staff, with many guests specifically mentioning exceptional service from individuals like Karthy, Willy, and Mr. Rayden.
- Clean and well-maintained rooms with modern amenities such as pillow menus and automated water dispensers.
- Strategic location in George Town, within walking distance to 1st Avenue Mall, Komtar, and major tourist attractions.
Worth knowing
- Some rooms are outdated, with older televisions and dated interior designs, as noted in several reviews.
- Noise from the main road can affect guest experience, especially for rooms facing the street.
- A few guests reported issues with amenities like malfunctioning air conditioning and poor-quality slippers.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Accessible
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Indoor pool
- Fitness center
- Spa
- Business center
- Air conditioning
Common questions
Is the hotel located in a convenient area for shopping and sightseeing?
Yes, the hotel is strategically located in George Town, within walking distance to 1st Avenue Mall, Komtar, and major tourist attractions.
What kind of service can guests expect from the hotel staff?
Guests frequently praise the highly attentive and professional staff, with exceptional service noted from individuals like Karthy, Willy, and Mr. Rayden.
Are there any potential noise issues at the hotel?
Yes, some guests have mentioned that noise from the main road can affect the experience, especially for rooms facing the street.
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