Hotel Shivruun
Hotel Shivruun, Taramandal Rd, Azad Nagar, Gorakhpur, Uttar Pradesh 273017
Gumo's take
Hotel Shivruun in Gorakhpur is a 3-star property known for its understated rooms, relaxed restaurant, and strong hospitality. It is particularly praised for its service, with many guests highlighting the helpful and friendly nature of staff like Aarti and Anil. The hotel is well-suited for travelers seeking a comfortable and affordable stay with basic amenities like free Wi-Fi, parking, and room service. While the property has a high overall rating of 4.5/5, some guests have reported issues with cleanliness, mosquitoes, and hot water availability.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised service with multiple reviews highlighting the helpful and friendly staff, especially Aarti and Anil.
- Rooms are generally described as clean and well-maintained, with some guests noting the comfort of the beds and the availability of coffee makers.
- Good location with proximity to key attractions like the Veer Bahadur Singh Planetarium and Gorakhpur Railway Station.
Worth knowing
- Several guests reported cleanliness issues, including unclean bathrooms, dirty bed sheets, and the presence of mosquitoes in rooms.
- Hot water availability was a recurring problem, with some guests having to wait for extended periods or take cold showers.
- A few reviews mentioned poor service from certain staff members, including a manager described as disrespectful and unprofessional.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower
- Room service
- Parking (free)
- Self parking (free)
- Local shuttle
- Not accessible
- English
- Hindi
- Russian
- Spanish
Common questions
What are the main strengths of Hotel Shivruun in terms of service and guest experience?
Hotel Shivruun is highly praised for its service, with many guests highlighting the helpful and friendly nature of staff like Aarti and Anil. The hotel also receives frequent mentions of hospitality and room service in guest reviews, indicating a strong focus on guest satisfaction.
Are there any common issues guests have reported about the hotel?
Some guests have reported cleanliness issues, including unclean bathrooms and dirty bed sheets. Additionally, there were recurring complaints about hot water availability and, in a few cases, poor service from certain staff members, including a manager described as disrespectful.
What amenities are available at Hotel Shivruun?
The hotel offers free Wi-Fi, 24-hour front desk service, room service, parking, an elevator, housekeeping, and a business center. Some rooms include coffee makers, and there are private bathrooms with bathtubs or showers in select rooms.
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