PALMS HOTEL
Plot No.169, PALMS HOTEL, Royal Palms Estate, Aarey Milk Colony, Goregaon East, Mumbai, Maharashtra 400065
Gumo's take
The PALMS HOTEL in Goregaon East, Mumbai, is a mid-range hotel offering a mix of amenities such as a pool, free breakfast, and Wi-Fi. It is best suited for travelers seeking a peaceful retreat in a green environment, though it may not be ideal for those prioritizing high-end service or cleanliness. While some guests praise the spacious rooms and friendly staff, others report issues with maintenance, deceptive marketing, and poor road conditions.
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How guests rate it
- Location
- 65
- Facilities
- 60
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 55
What guests love
- Spacious rooms with soundproof windows and seating areas
- Well-maintained pool and fitness center
- Friendly and helpful staff in some reviews
- Peaceful and green surroundings
Worth knowing
- Unhygienic conditions reported in some rooms and kitchens, including cockroach infestations
- Deceptive marketing and poor maintenance of property
- Difficult to locate with poor road conditions and lack of signage
- Inconsistent service quality and complaints about slow or unresponsive staff
Amenities
- Free Wi-Fi
- Free breakfast
- Pool
- Laundry service
- Room service
- Restaurant
- Kitchens in some rooms
Common questions
Does the hotel offer free breakfast and Wi-Fi?
Yes, the hotel provides both free breakfast and free Wi-Fi to its guests.
Are the rooms spacious and soundproof?
Yes, the hotel is noted for its spacious rooms with soundproof windows and seating areas.
Are there any reported issues with cleanliness or maintenance?
Yes, some guests have reported unhygienic conditions in rooms and kitchens, including cockroach infestations, as well as issues with deceptive marketing and poor property maintenance.