Hotel Crystal Castle

Hotel Crystal Castle, 75/587, Motilal Nagar No. 1, opp. Jigar Tea, near Police Station, Motilal Nagar I, Goregaon West, Mumbai, Maharashtra 400104

3.9 · 118 reviews analysed
Hotel Crystal Castle – photo 1
Hotel Crystal Castle – photo 2
Hotel Crystal Castle – photo 3

Gumo's take

Hotel Crystal Castle is a budget-friendly 4-star hotel in Goregaon West, Mumbai, offering modern and clean accommodations with essential amenities like free Wi-Fi, air conditioning, and flat-screen TVs. It is well-suited for both business and leisure travelers, with a convenient location near key attractions and commercial hubs. Guests praise the hotel for its cleanliness, polite and helpful staff, and affordable rates, making it a great option for a comfortable and hassle-free stay.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Clean, spacious, and well-maintained rooms with modern amenities like free Wi-Fi and air conditioning
  • Polite and cooperative staff who are always ready to assist guests
  • Affordable pricing for the quality and comfort provided
  • Convenient location near the Bombay Convention & Exhibition Centre and other local attractions

Worth knowing

  • Wi-Fi connectivity issues reported in some parts of the hotel
  • No refund policy within 24 hours of check-in or after check-in
  • Limited public transport accessibility, as the area is somewhat walkable only

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Pool
  • Air-conditioned
  • Laundry service
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Fitness centre

Common questions

Does Hotel Crystal Castle provide free Wi-Fi to guests?

Yes, Hotel Crystal Castle provides free Wi-Fi to guests, although some areas of the hotel have reported connectivity issues.

Is there a restaurant or dining option available at the hotel?

Yes, the hotel has a restaurant on-site, and it also offers room service for guest convenience.

What are the refund policies for bookings at Hotel Crystal Castle?

The hotel does not offer refunds within 24 hours of check-in or after check-in has occurred.