Crowne Plaza Greater Noida by IHG
Crowne Plaza Greater Noida by IHG, Chowk Institutional Green, Surajpur, Greater Noida, Uttar Pradesh 201306
Gumo's take
Crowne Plaza Greater Noida by IHG is a 5-star hotel known for its elegant ambiance, excellent event hosting capabilities, and strong hospitality. It is particularly popular for weddings and large functions, with spacious venues and professional management. The hotel features a fitness center, spa, and multiple dining options, including the Mosaic restaurant, which offers a wide variety of cuisines. While the service is generally praised for being courteous and attentive, some guests have reported issues with cleanliness, food quality during events, and occasional lapses in staff responsiveness.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 80
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service from staff, particularly in laundry, housekeeping, and front desk, with many guests praising individuals like Mr. Abhishek Kumar and Mr. Bablu.
- Well-maintained rooms with comfortable beds and good amenities, including spacious layouts and modern facilities.
- Strong event management and wedding hosting capabilities, with positive feedback on food quality and venue management for large gatherings.
Worth knowing
- Issues with cleanliness in some rooms and public areas, including reports of bed bugs, unclean bathrooms, and poor hygiene in the Mosaic restaurant.
- Inconsistent food quality and service during events, with complaints about cold food, slow service, and poor staff monitoring.
- Location challenges, including a somewhat remote setting and difficult access from certain routes, which may inconvenience some guests.
- Occasional lapses in staff professionalism and responsiveness, particularly in the restaurant and banquet areas.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Korean
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Outdoor pool
- Wading pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Does the hotel have a restaurant, and what kind of cuisine is available?
Yes, the hotel has a restaurant called Mosaic, which offers a wide variety of cuisines. Guests have frequently mentioned Indian cuisine being served at the hotel.
Is there a fitness center available for guests, and is it free to use?
Yes, the hotel features a free fitness center with amenities such as elliptical machines, treadmills, weight machines, and free weights.
What are the common guest concerns regarding cleanliness at the hotel?
Some guests have reported issues with cleanliness, including bed bugs, unclean bathrooms, and poor hygiene in the Mosaic restaurant.
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