Sunstar Hotel Grindelwald
Sunstar Hotel Grindelwald, Dorfstrasse 168, 3818 Grindelwald, Switzerland
Gumo's take
Sunstar Hotel Grindelwald is a 4-star hotel located in a prime position opposite the First Gondola station, offering stunning panoramic views of the Eiger North Face and surrounding mountains. It is best suited for travelers seeking a convenient base for hiking, skiing, and exploring Grindelwald, with a focus on wellness and relaxation. The hotel is praised for its friendly and helpful staff, good breakfast, and spacious rooms with balconies. However, some guests have noted issues with dated facilities, inconsistent service, and limited dining variety.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Stunning mountain views from the rooms and dining areas
- Friendly and helpful staff, with some guests noting exceptional service and attention to detail
- Convenient location opposite the First Gondola station, ideal for skiing and hiking
- Good breakfast with a wide variety of European-style options
Worth knowing
- Some rooms and facilities are described as outdated or dated, particularly in the newer block
- Limited and repetitive dining options for half-board, with complaints about menu variety and food quality
- Inconsistent service, with some guests reporting rude or unhelpful staff members
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- French
- German
- Italian
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Pool
- Indoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Business center
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Coffee maker
- Minibar
Common questions
Is the hotel located near a gondola station for easy access to skiing or hiking?
Yes, the hotel is located opposite the First Gondola station, making it an ideal base for skiing and hiking in Grindelwald.
What types of payment methods are accepted at the hotel?
The hotel accepts credit cards, debit cards, NFC mobile payments, and cash.
Are the hotel rooms modern and up to date?
Some guests have noted that certain rooms and facilities, particularly in the newer block, are described as outdated or dated.
