Hilton Guangzhou Tianhe

Hilton Guangzhou Tianhe, 215 Linhe W Rd, Tianhe District, Guangzhou, Guangdong Province, China, 510500

★ 4.4 · 669 reviews analysed
Hilton Guangzhou Tianhe – photo 1
Hilton Guangzhou Tianhe – photo 2
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Hilton Guangzhou Tianhe – photo 4

Gumo's take

Hilton Guangzhou Tianhe is a high-end hotel known for its excellent service, spacious and clean rooms, and convenient location near Guangzhou East Railway Station. Guests frequently praise the friendly and professional staff, particularly individuals like Kimi, Tania, and Elena, who are often highlighted for their exceptional hospitality. The hotel features a wide range of amenities, including an outdoor pool, spa, and multiple dining options, with the breakfast buffet being a standout. While the location is praised for accessibility via Didi and public transport, some guests note it is not as central as major shopping districts. Overall, it is a top choice for both business and leisure travelers seeking comfort and quality service in Guangzhou.

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How guests rate it

Location
78
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with multiple reviews praising individuals like Kimi, Tania, and Elena for their professionalism and attentiveness.
  • High-quality breakfast buffet with a wide variety of both Western and Chinese options, frequently highlighted as a standout feature.
  • Spacious, clean, and well-maintained rooms with modern amenities and comfortable beds, often described as 'luxurious' and 'spacious'.

Worth knowing

  • Some guests reported issues with Wi-Fi performance, including slow speeds and blocked access to international services and VPNs.
  • A few reviews mentioned problems with room cleanliness, including odors from carpets and leftover items from previous guests.
  • Location is not as close to major shopping areas like Tianhe, though it is well-connected via Didi and public transport.

Amenities

  • Wi-Fi
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Kid-friendly
  • Outdoor pool
  • Hot tub
  • Parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Pet-friendly
  • Shower
  • Restaurant
  • Bar
  • Room service (24 hour)
  • Breakfast
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Sauna
  • Spa
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Microwave
  • Coffee maker
  • Minibar

Common questions

Is the breakfast at Hilton Guangzhou Tianhe highly rated?

Yes, the breakfast buffet is a standout feature, with guests frequently praising the wide variety of both Western and Chinese options.

What are the main limitations of the hotel's location?

While the hotel is well-connected via Didi and public transport and is a 10-minute drive from Huacheng Square, it is not as close to major shopping areas like Tianhe.

Are there any reported issues with the hotel's Wi-Fi?

Yes, some guests have reported issues with Wi-Fi performance, including slow speeds and blocked access to international services and VPNs.

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