Hotel Hilltop

Hotel Hilltop, Gandola Rd, Gulmarg, Forest Block, Jammu and Kashmir 193403

4.1 · 1,699 reviews analysed
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Gumo's take

Hotel Hilltop in Gulmarg is known for its exceptional hospitality, proximity to the Gulmarg Gondola, and consistently praised dining experience. Guests frequently highlight the warmth and attentiveness of the staff, particularly Mr. Tariq and Mr. Altaf, as well as the quality and variety of food served at the on-site restaurant Miasa. While the hotel excels in service and location, some guests have noted limitations in room quality and bathroom maintenance.

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How guests rate it

Location
93
Facilities
78
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Outstanding staff service with multiple guests specifically praising the hospitality of Mr. Tariq and Mr. Altaf.
  • Excellent dining experience with frequent mentions of delicious food and variety, particularly at the breakfast and dinner buffets.
  • Strategic location within walking distance to the Gulmarg Gondola and key attractions like the Gandola Ride Centre.

Worth knowing

  • Some guests reported issues with room quality, including smaller-than-expected rooms and lack of sound insulation.
  • Bathroom cleanliness and maintenance received several negative mentions, with complaints about drainage and cleanliness.
  • A few guests noted poor Wi-Fi performance and limited TV channel options in rooms.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet

Common questions

Is the hotel close to the Gulmarg Gondola?

Yes, Hotel Hilltop is within walking distance to the Gulmarg Gondola and the Gandola Ride Centre, making it a convenient location for visitors.

What do guests say about the food at Hotel Hilltop?

Guests frequently praise the dining experience at Hotel Hilltop, particularly the variety and quality of food served at the on-site restaurant Miasa, with many highlighting the breakfast and dinner buffets.

Are there any common complaints about the rooms or bathrooms?

Some guests have reported issues with room quality, such as smaller-than-expected rooms and lack of sound insulation. Additionally, several complaints were raised about bathroom cleanliness and maintenance, including drainage problems.

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