Grand Mumtaz Resorts Gulmarg
29XJ+86V Grand Mumtaz Resorts Gulmarg, Grand Mumtaz Resorts, near Gandola, Gulmarg, Jammu and Kashmir 193403
Gumo's take
Grand Mumtaz Resorts Gulmarg is a mid-range hotel known for its warm hospitality, excellent food, and convenient location near the Gondola. It is particularly praised for its attentive and courteous staff, who are frequently highlighted for their kindness and helpfulness. While the property has some aging infrastructure and occasional service inconsistencies, many guests return for the comfortable rooms, scenic views, and strong service. It is ideal for travelers seeking a cozy, service-oriented stay in Gulmarg.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service, with many guests praising specific staff members like Mr. Tariq, Mr. Anthony, and Aqib for their kindness and professionalism.
- High-quality food with a variety of local and Indian dishes, often described as a highlight of the stay.
- Convenient location within walking distance to the Gondola, making it ideal for tourists.
Worth knowing
- Some rooms and facilities are outdated, with reports of poor bathroom conditions, old carpets, and lack of modern amenities.
- A few guests reported inconsistent service, including rude staff and poor responsiveness to complaints.
- The absence of an elevator and ground-floor rooms poses challenges for elderly or mobility-impaired guests.
- A few negative reviews mention issues with food quality, including stale dishes and limited menu variety.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Accessible
- Air conditioning
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Golf
- Horseback riding
- Boutique shopping
- Pool
- Hot tub
- Parking (free)
- Local shuttle
- Fitness center
- Spa
- English
Common questions
Is the hotel's location convenient for visiting the Gondola?
Yes, Grand Mumtaz Resorts Gulmarg is conveniently located within walking distance to the Gondola, making it ideal for tourists planning to visit the site.
What do guests say about the hotel's service and staff?
Guests frequently praise the hotel's exceptional staff service, with many highlighting specific staff members like Mr. Tariq, Mr. Anthony, and Aqib for their kindness and professionalism.
Are there any accessibility issues at the hotel?
Yes, the hotel lacks an elevator and ground-floor rooms, which may pose challenges for elderly or mobility-impaired guests.
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