Shahdag Hotel & Spa
Shahdag Hotel & Spa, Gusar-Laza Road KM 29 Gusar, 3800, Azerbaijan
Gumo's take
Shahdag Hotel & Spa is a mountain resort offering stunning views, ski-in/ski-out access, and a range of on-site activities like a roller coaster, zipline, and gondola rides. It is well-suited for families, adventure seekers, and winter sports enthusiasts. The hotel is praised for its spacious, clean rooms with mountain views, a relaxing spa, and friendly staff. While the location and amenities are major highlights, some guests have noted inconsistencies in service and room maintenance.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 82
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 78
What guests love
- Stunning mountain views and spacious, well-maintained rooms with balconies
- Excellent spa and wellness facilities, including a heated indoor pool
- Convenient location with direct access to skiing, roller coasters, and other adventure activities
Worth knowing
- Inconsistent service quality, with some guests reporting unresponsive or unprofessional staff
- Issues with room maintenance, including broken fixtures, poor cleanliness in some areas, and plumbing problems
- Limited and repetitive breakfast options, with some guests finding the food quality subpar for the price
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Indoor pool
- Hot tub
- Fitness center (free)
- Massage
- Sauna
- Spa
- Doctor on call
Common questions
Does the hotel have ski-in/ski-out access?
Yes, Shahdag Hotel & Spa offers direct ski-in/ski-out access, making it convenient for winter sports enthusiasts.
What kind of issues have guests reported with the hotel's service and maintenance?
Some guests have noted inconsistent service quality, including unresponsive or unprofessional staff, as well as issues with room maintenance such as broken fixtures, poor cleanliness in some areas, and plumbing problems.
What amenities are available for relaxation and wellness at the hotel?
The hotel features excellent spa and wellness facilities, including a heated indoor pool, making it a great option for relaxation and rejuvenation.