Hotel Gateway Grandeur

Hotel Gateway Grandeur, 3, GS Rd, Ananda Nagar, Christian Basti, Guwahati, Assam 781005

4.1 · 2,668 reviews analysed
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Gumo's take

Hotel Gateway Grandeur in Guwahati is a 3-star hotel known for its modern amenities and warm hospitality, catering to both business and leisure travelers. It offers 50 well-appointed rooms, a range of dining options, and facilities like a gym, swimming pool, and business center. While the hotel is praised for its spacious rooms, cleanliness, and helpful staff, it has faced criticism for maintenance issues, inconsistent service, and occasional lapses in hygiene and comfort.

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How guests rate it

Location
88
Facilities
75
Staff & Service
85
Room Comfort & Cleanliness
80

What guests love

  • Spacious and well-appointed rooms with modern amenities like mini bars, LCD TVs, and tea/coffee makers
  • Helpful and courteous staff with prompt service, as noted in several positive reviews
  • Convenient location on G S Road with easy access to restaurants, attractions, and transportation

Worth knowing

  • Frequent maintenance issues such as broken ACs, faulty plumbing, and pest problems
  • Inconsistent food service and hygiene concerns, including slow kitchen service and cockroach sightings
  • Wi-Fi connectivity issues and occasional lack of responsiveness from management

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Indoor pool
  • Fitness center
  • Spa
  • Hair salon
  • Business center
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Does Hotel Gateway Grandeur offer free Wi-Fi for guests?

Yes, Hotel Gateway Grandeur offers free Wi-Fi to its guests, although some reviews have mentioned occasional connectivity issues.

What payment methods are accepted at the hotel?

The hotel accepts credit cards, debit cards, NFC mobile payments, and cash for payments.

Is there parking available at Hotel Gateway Grandeur?

Yes, the hotel offers free parking, including valet parking services for guests.

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