Hotel Gateway Grandeur

Hotel Gateway Grandeur, 3, GS Rd, Ananda Nagar, Christian Basti, Guwahati, Assam 781005

4.1 · 5,551 reviews analysed
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Gumo's take

Hotel Gateway Grandeur is a mid-range hotel in Guwahati known for its attentive staff, spacious rooms, and convenient location near shopping and attractions. Guests frequently praise the service, particularly from staff like Ms. Pinky, Mr. Nav, and Krishna, and highlight the quality of food and breakfast buffet. While the hotel has a modern interior and amenities like an indoor pool and fitness center, some reviews note maintenance and cleanliness issues in rooms and facilities. It suits travelers seeking a comfortable, service-oriented stay with a focus on location and hospitality.

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How guests rate it

Location
85
Facilities
65
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, with specific mentions of individuals like Ms. Pinky, Mr. Nav, and Krishna for their attentiveness and helpfulness.
  • Positive feedback on food quality and breakfast buffet, with 28 mentions of food quality in guest reviews.
  • Convenient location near shopping centers, restaurants, and major city attractions like Shraddhanjali Kanan.

Worth knowing

  • Mixed reviews about room cleanliness and maintenance, with complaints about dirty floors, water quality, and outdated fixtures.
  • Issues with facilities like the indoor pool (described as 'dingy and smelly') and gym, and some reports of malfunctioning AC units.
  • Noise complaints from guests, particularly in rooms near the club or banquet hall, and concerns about soundproofing.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Indoor pool
  • Fitness center
  • Spa
  • Hair salon
  • Business center
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

What are the most praised aspects of Hotel Gateway Grandeur?

Hotel Gateway Grandeur is most praised for its attentive staff, particularly Ms. Pinky, Mr. Nav, and Krishna, and for its food quality, which is mentioned 28 times in guest reviews. The breakfast buffet also receives frequent positive feedback from guests.

Are there any issues with room cleanliness or maintenance?

Yes, some guests have reported maintenance and cleanliness issues in rooms and facilities, including dirty floors, water quality concerns, outdated fixtures, and malfunctioning AC units. These are notable limitations despite the hotel's overall positive reputation.

Is the hotel's location convenient for tourists?

Yes, the hotel is conveniently located near shopping centers, restaurants, and major attractions like Shraddhanjali Kanan, which is a 14-minute walk away. Guests frequently praise its convenient location in their reviews.

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