Hotel Parnil Palace Zoo Road Tiniali
Hotel Parnil Palace Zoo Road Tiniali, Zoo Road Tiniali, Zoo Tiniali, Guwahati, Assam 781024
Gumo's take
Hotel Parnil Palace Zoo Road Tiniali is a budget-friendly option in Guwahati, known for its central location and affordability. While some guests praise the cleanliness of rooms and decent breakfast, others report significant issues with maintenance, unprofessional staff behavior, and poor service. The hotel is frequently used for weddings and events, and its proximity to shopping and dining options is a major draw. However, recurring complaints about dirty rooms, sound pollution, and inconsistent service suggest a mixed experience for guests.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 58
What guests love
- Good location near shopping and dining options like KFC, Domino's, and Reliance Trends
- Affordable pricing for budget-conscious travelers
- Some guests report clean rooms and decent breakfast
Worth knowing
- Frequent complaints about unprofessional and rude staff behavior
- Issues with room cleanliness, including dirty linens, cockroaches, and foul smells
- Sound pollution and lack of noise control in rooms
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Babysitting
- Pool
- Accessible
- Accessible parking
- Kitchen
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Car rental onsite
- Local shuttle
- English
- Hindi
Common questions
Is the hotel clean, and what are the common cleanliness issues reported by guests?
Some guests report clean rooms, but there are frequent complaints about dirty linens, cockroaches, and foul smells. Overall, cleanliness has mixed reviews with 39 positive and 36 negative mentions.
What are the service quality experiences like at Hotel Parnil Palace?
Service quality is a notable concern, with 66 negative mentions of unprofessional and rude staff behavior, though there are also 62 positive mentions. Guests frequently discuss their service experiences, indicating it is a key factor in their stay.
Is there a restaurant or dining option available at the hotel?
Yes, the hotel has a restaurant with a dinner buffet, making it one of the few in the area with this feature. Dining experiences are mixed, with 23 positive and 18 negative mentions from guests.
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