Premier Inn Hagley hotel

Premier Inn Hagley hotel, Birmingham Rd, Hagley, Stourbridge DY9 9JS, United Kingdom

3-star property★ 4.2 · 595 reviews analysed
Premier Inn Hagley hotel – photo 1
Premier Inn Hagley hotel – photo 2
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Premier Inn Hagley hotel – photo 4

Gumo's take

Premier Inn Hagley hotel is a budget-friendly option with a strong reputation for friendly service and clean, comfortable rooms. It is particularly praised for its helpful staff, especially Debbie at the front desk, who is frequently highlighted for her professionalism and warmth. The hotel is ideal for travelers seeking a quiet, no-frills stay with easy access to nearby attractions like the Clent Hills and Birmingham. While the property is described as somewhat dated and lacking air conditioning, guests appreciate the value for money and the convenience of on-site dining at the adjacent Beefeater pub.

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How guests rate it

Location
82
Facilities
65
Staff & Service
92
Room Comfort & Cleanliness
78

What guests love

  • Outstanding service from staff, particularly Debbie at the front desk, who is frequently praised for her helpfulness and professionalism.
  • Clean and comfortable rooms with a quiet atmosphere, making it a good choice for restful stays.
  • Convenient location near the Clent Hills and within driving distance of Birmingham and other local attractions.

Worth knowing

  • Rooms and facilities are described as dated or in need of renovation, with some guests noting small, cramped bathrooms and a musty or damp smell in certain rooms.
  • Lack of air conditioning, which can be a significant drawback during warmer months.
  • Poor or inconsistent Wi-Fi performance, with some guests reporting slow or non-existent connectivity.
  • Some negative feedback about the Beefeater restaurant, including inconsistent food quality and limited healthy options.

Amenities

  • Parking
  • Wi-Fi
  • Breakfast
  • Restaurant
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Accessible
  • Accessible parking
  • No air conditioning
  • Bar
  • Front desk
  • Baggage storage
  • Housekeeping
  • No pools
  • No hot tub
  • No fitness center
  • No spa
  • No pets

Common questions

Does the hotel have air conditioning in the rooms?

No, the hotel does not have air conditioning in the rooms, which has been noted as a drawback by some guests, particularly during warmer months.

What are the nearby attractions to the hotel?

The hotel is located within a 6-minute drive of the Clent Hills and is within driving distance of Birmingham and other local attractions, making it a convenient option for travelers exploring the area.

How is the Wi-Fi performance at the hotel?

Wi-Fi performance has been reported as poor or inconsistent by some guests, with slow or non-existent connectivity noted in reviews, so it may not be reliable for heavy internet use.