Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group

6GWP+48Q Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group, Walkway Mall, Bareilly - Nainital Rd, Bhotia Parao, Haldwani, Uttarakhand 263139

★ 4.6 · 1,450 reviews analysed
Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group – photo 1
Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group – photo 2
Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group – photo 3
Fortune Walkway Mall, Haldwani - Member ITC Hotels’ Group – photo 4

Gumo's take

Fortune Walkway Mall, Haldwani is a sophisticated hotel under the ITC Hotels’ Group, known for its exceptional service, mountain views, and a global restaurant called Zodiac. The property is praised for its cleanliness, spacious and well-maintained rooms, and the warm, attentive hospitality of its staff. Guests frequently highlight the breakfast buffet and the professionalism of specific staff members like Mr. Rohit, Ms. Divyanshi, and Mr. Hargovind. It is particularly well-suited for families, business travelers, and those seeking a comfortable and scenic stay in Haldwani.

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How guests rate it

Location
89
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service from staff, with multiple guests praising individuals like Mr. Rohit and Ms. Divyanshi for their attentiveness and professionalism.
  • High-quality dining experience, particularly at the Zodiac restaurant, with guests frequently mentioning the delicious food and generous breakfast buffet.
  • Clean, spacious, and well-maintained rooms with mountain views, making it a popular choice for both leisure and business travelers.

Worth knowing

  • A few guests reported issues with room upgrades and billing discrepancies, indicating occasional lapses in communication or transparency.
  • One guest mentioned a lack of HD channels and low-quality cable TV, suggesting room for improvement in in-room entertainment.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Activities for kids
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

What are the standout features of the hotel's service?

The hotel is known for its exceptional service, with guests frequently praising the warm and attentive hospitality of the staff. Specific individuals like Mr. Rohit, Ms. Divyanshi, and Mr. Hargovind have been highlighted for their professionalism and attentiveness.

What dining options are available at the hotel?

The hotel features a global restaurant called Zodiac, which is highly praised for its delicious food and generous breakfast buffet. Guests also appreciate the room service and the availability of a bar.

Are the rooms clean and well-maintained?

Yes, guests consistently praise the cleanliness, spaciousness, and well-maintained condition of the rooms. Many also appreciate the mountain views and the quality of the bathrooms.

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