Garner Hotel Hamburg St. Georg by IHG
Garner Hotel Hamburg St. Georg by IHG, Kirchenallee 46, 20099 Hamburg, Germany
Gumo's take
The Garner Hotel Hamburg St. Georg by IHG is a budget-friendly, 19th-century hotel located directly opposite Hamburg Hauptbahnhof, offering a convenient base for travelers with train connections. While praised for its central location and complimentary breakfast, the hotel is frequently described as old-fashioned and in need of renovation. Guests report mixed experiences, with some enjoying the charm and proximity to transport, while others cite issues like noise, outdated rooms, and, notably, recurring complaints about bed bugs and poor cleanliness in certain areas.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 48
What guests love
- Excellent location directly opposite Hamburg Hauptbahnhof, ideal for travelers arriving by train.
- Friendly and helpful staff, with several guests noting positive interactions at the front desk.
- Complimentary breakfast is consistently described as adequate or good, with a continental selection.
Worth knowing
- Recurring complaints about bed bugs and poor cleanliness in some rooms, with guests reporting bites and unclean conditions.
- Rooms are described as outdated, small, and in need of renovation, with some guests noting mold, poor insulation, and uncomfortable furniture.
- Facilities are limited and show signs of wear, with some guests describing the hotel as a 'construction site' due to ongoing renovations.
- Noise issues are frequently mentioned, including traffic, thin walls, and construction sounds, affecting sleep quality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping (daily)
- English
- German
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Breakfast (free)
- Breakfast buffet
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Not accessible
Common questions
Is the hotel located near public transportation?
Yes, the hotel is directly opposite Hamburg Hauptbahnhof and within a 3-minute walk to the nearest public transit, making it very convenient for travelers arriving by train or using public transportation.
What are the main concerns guests have about the hotel's cleanliness?
Guests have reported recurring complaints about bed bugs and poor cleanliness in some rooms, including unclean conditions and bites. These issues are notable enough to be highlighted in the hotel's key limitations.
What kind of breakfast is offered at the hotel?
The hotel offers a complimentary continental breakfast buffet, which is consistently described as adequate or good by guests.
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