Amatra by the Ganges

Amatra by the Ganges, Near Rajaji National Park Shyampur Noamabad, Haridwar, Uttarakhand 249408

4.1 · 2,199 reviews analysed
Amatra by the Ganges – photo 1
Amatra by the Ganges – photo 2
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Amatra by the Ganges – photo 4

Gumo's take

Amatra by the Ganges is a serene riverfront resort in Haridwar, known for its peaceful ambiance, Ayurvedic spa, and proximity to the Ganges. It appeals to families and couples seeking a tranquil retreat with a range of activities and amenities like an outdoor pool and dining options. While the property is praised for its hospitality and scenic views, some guests report inconsistencies in room maintenance and service quality.

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How guests rate it

Location
78
Facilities
72
Staff & Service
75
Room Comfort & Cleanliness
68

What guests love

  • Praised for its serene location on the banks of the Ganges and lush green surroundings.
  • Highly rated for its Ayurvedic spa and outdoor pool, with positive mentions of the spa experience.
  • Guests frequently commend the breakfast buffet and the variety and quality of food.

Worth knowing

  • Multiple reviews highlight issues with room cleanliness and maintenance, including dirty bathrooms and poor hygiene.
  • Service inconsistencies are reported, with complaints about unprofessional or unresponsive staff, particularly in management roles.
  • Location is criticized for being remote and difficult to access, with some guests feeling stranded due to lack of nearby amenities.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Golf
  • Game room
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi

Common questions

Is the hotel's location convenient for exploring Haridwar?

The hotel is located on the banks of the Ganges and praised for its serene ambiance, but some guests report that the location is remote and difficult to access, with limited nearby amenities.

What kind of dining options are available at Amatra by the Ganges?

The hotel offers a breakfast buffet, a restaurant, a bar, and 24-hour room service. Guests frequently commend the breakfast buffet for its variety and quality.

Are there any issues with room cleanliness or service quality?

Some guests have reported issues with room cleanliness and maintenance, including dirty bathrooms and poor hygiene. Additionally, service inconsistencies have been noted, with complaints about unprofessional or unresponsive staff in management roles.

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