Collection O Hotel Ganga Palace
Collection O Hotel Ganga Palace, Gayatri Lok Apartments, Near, Delhi Haridwar Highway, Gyan Lok Colony, Mayapur, Haridwar, Uttarakhand 249408
Gumo's take
Collection O Hotel Ganga Palace is a budget-friendly, simply furnished hotel in Haridwar, offering vegetarian breakfast and parking. While some guests praise the cooperative and helpful staff and the hotel's cleanliness, others report significant issues with room maintenance, cleanliness, and amenities like air conditioning and Wi-Fi. The hotel is located about 6 minutes from Ganga Ghat but is criticized for being farther than advertised from key attractions like Har ki Pauri. It is best suited for budget-conscious travelers who can tolerate occasional service and maintenance shortcomings.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 48
What guests love
- Cooperative and helpful staff, as noted in multiple reviews.
- Clean and well-maintained rooms for some guests, with daily housekeeping.
- Vegetarian breakfast and free parking are appreciated by travelers.
Worth knowing
- Numerous complaints about unclean and poorly maintained rooms, including dirty linens, cockroaches, and bad odors.
- Faulty amenities such as non-functional air conditioning, Wi-Fi, and electrical sockets.
- Bathrooms are frequently cited as dirty, poorly ventilated, and in disrepair.
- Location is misleadingly advertised as being close to Har ki Pauri, but it is actually 3-5 km away, requiring additional transportation.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- English
- Hindi
- Private bathroom
- Restaurant
- Room service
- Front desk (24 hour)
- Baggage storage
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Car rental onsite
- Local shuttle
- Pet-friendly
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is the hotel close to Har ki Pauri?
The hotel is advertised as being close to Har ki Pauri, but it is actually 3-5 km away, requiring additional transportation. Some guests have criticized the misleading proximity claims.
How is the service at the hotel?
The service is generally praised, with 49 positive mentions of service in reviews, highlighting cooperative and helpful staff. However, there are also 29 negative mentions, indicating some inconsistencies in service quality.
Are the bathrooms in good condition?
The bathrooms are frequently cited as a major issue, with 20 negative mentions in reviews. Guests have reported problems such as dirtiness, poor ventilation, and disrepair.
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