Rio

Rio, Maharaja Agrasen Chowk, Shikhu Pur, Devpura, Haridwar, Uttarakhand 249401

3.1 · 1,153 reviews analysed
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Gumo's take

The Rio in Haridwar is a modest hotel with a 3.1/5 aggregate rating based on 1,153 Google reviews. It is known for its proximity to the railway station and a vegetarian restaurant, but suffers from recurring complaints about cleanliness, outdated facilities, and misleading online imagery. While a few guests praised the staff's helpfulness and the hotel's location, the majority of reviews highlight poor room conditions, broken amenities, and unhygienic environments. It may suit budget travelers prioritizing location over comfort, but overall, the experience is inconsistent and often disappointing.

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How guests rate it

Location
68
Facilities
38
Staff & Service
45
Room Comfort & Cleanliness
32

What guests love

  • The hotel is conveniently located near the Haridwar Railway Station and bus stand, making it accessible for travelers.
  • A few guests noted that the staff was helpful and polite, particularly the manager.

Worth knowing

  • Rooms are frequently described as unclean, with complaints about dampness, mold, cockroaches, and torn linens.
  • Facilities are outdated and poorly maintained, with broken TVs, non-functional ACs, and missing amenities like electric kettles.
  • Online images are misleading, with many guests reporting that the actual rooms are far worse than what is advertised.
  • Staff responsiveness is inconsistent, with reports of unavailability, rudeness, and failure to address complaints.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Pet-friendly
  • Restaurant
  • Room service
  • Pool
  • Air conditioning

Common questions

Is the hotel Rio in Haridwar clean and well-maintained?

No, the hotel suffers from recurring complaints about cleanliness, with reports of dampness, mold, cockroaches, and torn linens. Many guests also noted that the facilities are outdated and poorly maintained, including broken TVs and non-functional ACs.

How is the location of the hotel Rio in Haridwar?

The hotel is conveniently located near the Haridwar Railway Station and bus stand, making it accessible for travelers. This is one of its key strengths, especially for those arriving by train or bus.

Are the online images of the hotel Rio accurate?

No, many guests have reported that the online images are misleading, and the actual rooms are significantly worse than what is advertised. This is a notable concern for potential guests considering a stay at the hotel.

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