Rio

Rio, Maharaja Agrasen Chowk, Shikhu Pur, Devpura, Haridwar, Uttarakhand 249401

3.1 · 1,153 reviews analysed
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Gumo's take

The Rio Hotel in Haridwar is a modest property with a pool and vegetarian restaurant, located near the railway station and major attractions like Shri Prem Nagar Ashram. While some guests praise its proximity to transportation and basic amenities like breakfast and room service, the hotel suffers from significant cleanliness and maintenance issues. Many reviews highlight misleading online photos, unhygienic rooms, and poor staff responsiveness, making it a risky choice for travelers seeking comfort or reliability.

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How guests rate it

Location
72
Facilities
45
Staff & Service
58
Room Comfort & Cleanliness
32

What guests love

  • Convenient location near the Haridwar Railway Station and major attractions like Shri Prem Nagar Ashram
  • Breakfast is consistently praised as a positive aspect by some guests
  • Room service is available and noted in multiple reviews

Worth knowing

  • Rooms are frequently described as dirty, smelly, and in poor condition, with issues like mold, cockroaches, and broken fixtures
  • Staff responsiveness and service quality are inconsistent, with many complaints about unhelpful or rude behavior
  • Online photos are misleading, leading to disappointment among guests who find the actual rooms much worse than advertised
  • Facilities like AC, TV, and Wi-Fi are often reported as non-functional or poorly maintained

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Pet-friendly
  • Restaurant
  • Room service
  • Pool
  • Air conditioning

Common questions

Is the hotel's location convenient for visiting major attractions in Haridwar?

Yes, the hotel is located near the Haridwar Railway Station and is a 6-minute drive from Shri Prem Nagar Ashram, making it convenient for transportation and sightseeing.

What are the main issues guests have reported about the hotel's cleanliness?

Guests frequently report that the rooms are dirty, smelly, and in poor condition, with issues like mold, cockroaches, and broken fixtures. The overall cleanliness of the property has a strong negative sentiment.

Is the breakfast at the hotel a good option for guests?

Yes, breakfast is consistently praised by some guests and is considered a positive aspect of the hotel.

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