Yashail Hotel Haridwar

Yashail Hotel Haridwar, Plot No. C-1, Sidcul Rd, Integrated Industrial Estate, Sector 12, BHEL Township, Haridwar, Bharat Heavy Electrical Limited Ran, Uttarakhand 249403

4.3 · 1,750 reviews analysed
Yashail Hotel Haridwar – photo 1
Yashail Hotel Haridwar – photo 2
Yashail Hotel Haridwar – photo 3
Yashail Hotel Haridwar – photo 4

Gumo's take

Yashail Hotel Haridwar is a mid-range property known for its spacious rooms, outdoor pool, and proximity to business hubs in the industrial area of Haridwar. While some guests praise the hotel’s service, particularly at the front desk, and the availability of amenities like air conditioning and a restaurant, others report significant issues with cleanliness, maintenance, and staff responsiveness. The hotel is more suited for business travelers than tourists, given its location and recurring complaints about hygiene and upkeep. Despite mixed reviews, standout service from staff like Amaan and Janvi has left a positive impression on many guests, contributing to its overall 4.3/5 rating on Google.

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How guests rate it

Location
70
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
58

What guests love

  • Outstanding service from front desk staff like Amaan and Janvi, who are frequently praised for their professionalism and hospitality
  • Availability of amenities like air conditioning and a restaurant, which are rare in the area

Worth knowing

  • Recurring complaints about poor cleanliness, including mold, foul odors, and unhygienic bathrooms
  • Inconsistent maintenance of facilities like air conditioning, elevators, and room amenities
  • Poor food quality and limited dining options

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel's air conditioning reliable?

The hotel has air conditioning, but there are recurring complaints about inconsistent maintenance of this amenity. Some guests have reported issues with the air conditioning not functioning properly.

How is the hotel's service quality?

The hotel's service is generally praised, especially by front desk staff like Amaan and Janvi, who are frequently commended for their professionalism and hospitality. Service is a key strength, with 439 positive mentions compared to 109 negative ones.

What are the main cleanliness issues reported by guests?

Guests have reported significant cleanliness issues, including mold, foul odors, and unhygienic bathrooms. These problems are recurring and contribute to the hotel's mixed review profile.

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