Yashail Hotel Haridwar
Yashail Hotel Haridwar, Plot No. C-1, Sidcul Rd, Integrated Industrial Estate, Sector 12, BHEL Township, Haridwar, Bharat Heavy Electrical Limited Ran, Uttarakhand 249403
Gumo's take
Yashail Hotel Haridwar is a mid-range property known for its spacious rooms, outdoor pool, and proximity to business and industrial areas in Haridwar. While it has a strong reputation for front desk service — particularly from staff like Amaan, Ishleen, and Janvi — the hotel struggles with maintenance and cleanliness, especially in bathrooms and carpets. Guests often praise the service and location but express disappointment with the state of the rooms and facilities. It is more suited to business travelers than tourists seeking a fully rejuvenating experience.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 52
What guests love
- Outstanding front desk service from staff like Amaan, Ishleen, and Janvi, who are frequently praised for their professionalism and hospitality.
- Convenient location for business travelers, with proximity to industrial areas and the Pentagon Mall.
- Well-maintained outdoor pool and gym, with some positive feedback on the cleanliness of these facilities.
Worth knowing
- Persistent issues with room cleanliness, including mold, foul odors, and poor bathroom hygiene.
- Air conditioning and amenities often malfunction or are not maintained, leading to guest dissatisfaction.
- Dining and breakfast quality are inconsistent, with complaints about food taste and hygiene.
- Poor maintenance of carpets, walls, and furniture, with many guests noting a run-down appearance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Outdoor pool
- Adult-only pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's cleanliness up to standard, especially in the rooms and bathrooms?
The hotel has notable issues with cleanliness, particularly in bathrooms and carpets, with frequent complaints about mold, foul odors, and poor hygiene. While some areas like the pool and gym are well-maintained, room cleanliness is a common concern among guests.
How is the front desk service at Yashail Hotel Haridwar?
The front desk service is highly praised, with staff members like Amaan, Ishleen, and Janvi frequently commended for their professionalism and hospitality. Guests have mentioned service over 400 times in reviews, with overwhelmingly positive sentiment.
Does the hotel have air conditioning in the rooms?
Yes, the hotel has air conditioning in the rooms, which is a notable feature as it is one of the few hotels in the area offering this. However, there are frequent complaints about malfunctioning or poorly maintained AC units, leading to guest dissatisfaction.
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