Quality Inn Downtown Helen

Quality Inn Downtown Helen, 15 Yonah St, Helen, GA 30545, United States

2-star property 3.8 · 687 reviews analysed
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Gumo's take

Quality Inn Downtown Helen is a 2-star hotel located in the heart of the Alpine village of Helen, Georgia, offering a convenient and pet-friendly stay with modern amenities and a newly renovated pool. It is best suited for budget-conscious travelers, families, and those seeking proximity to local attractions like the Chattahoochee River and Helen Tubing. While the hotel is praised for its friendly staff and updated rooms, some guests have reported issues with cleanliness, maintenance, and unexpected fees. Overall, it provides a decent value for its location and basic amenities.

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How guests rate it

Location
88
Facilities
72
Staff & Service
85
Room Comfort & Cleanliness
68

What guests love

  • Friendly and helpful staff, with several guests highlighting exceptional service from specific employees like Jonathan and Jim.
  • Convenient location in the heart of Helen, within walking distance to major attractions and the river.
  • Recently renovated rooms with modern amenities such as flat-screen TVs, microwaves, and refrigerators.

Worth knowing

  • Multiple reports of cleanliness issues, including damp rooms, blackened towels, and cockroach sightings.
  • Unplanned disruptions such as early morning construction noise and unexpected fees for parking not clearly communicated in advance.

Amenities

  • Pool
  • Breakfast
  • Wi-Fi
  • Air conditioning
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Outdoor pool
  • No hot tub
  • No fitness center
  • No spa
  • Business center
  • Meeting rooms
  • Refrigerator
  • Microwave
  • Coffee maker
  • Breakfast buffet
  • Vending machines
  • Front desk
  • Wake up calls
  • Housekeeping
  • Parking
  • Self parking
  • Accessible
  • Accessible parking
  • Accessible pool
  • Pet-friendly
  • Dogs allowed
  • Cats allowed
  • Private bathroom

Common questions

Is the hotel pet-friendly?

Yes, Quality Inn Downtown Helen is pet-friendly, making it a convenient option for travelers with pets.

Are there any reported issues with cleanliness at the hotel?

Yes, some guests have reported cleanliness issues, including damp rooms, blackened towels, and cockroach sightings.

What amenities are available at the hotel?

The hotel offers a pool, breakfast, Wi-Fi, air conditioning, an outdoor pool, a business center, meeting rooms, refrigerators, and microwaves in the rooms.