Caravelle Hotel
Caravelle Hotel, 19-23 Công trường Lam Sơn, Sài Gòn, Hồ Chí Minh, Vietnam
Gumo's take
Caravelle Hotel is a 5-star establishment in Ho Chi Minh City’s District 1, known for its prime location near landmarks like the Saigon Opera House and Ben Thanh Market. It offers a blend of classic charm and modern luxury, with spacious rooms, a rooftop bar, and a spa that guests frequently praise. While the hotel is popular for business and leisure travelers, its standout features include exceptional service, particularly at the Signature Lounge, and a strong emphasis on guest comfort and hospitality. However, some guests have noted inconsistencies in room quality and service, especially with check-in and plumbing issues.
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Research this stayHow guests rate it
- Location
- 95
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service at the Signature Lounge, with personalized attention and premium amenities
- Prime location in District 1, walking distance to major attractions like the Saigon Opera House and Saigon Central Post Office
- Highly praised spa and wellness offerings, with frequent mentions of the 7th-floor spa and rejuvenating treatments
Worth knowing
- Inconsistent room quality, with some guests reporting moldy smells, outdated furnishings, and plumbing issues
- Mixed feedback on breakfast and dining, with some guests noting a decline in food quality and variety
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Casino
- Boutique shopping
- Kid-friendly
- Babysitting
- Pool
- Outdoor pool
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Accessible elevator
- Meeting rooms
- English
- Vietnamese
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the standout features of Caravelle Hotel that guests frequently praise?
Guests frequently praise the exceptional service at the Signature Lounge, the hotel's prime location in District 1 near major attractions like the Saigon Opera House and Ben Thanh Market, and the highly rated spa and wellness offerings, particularly the 7th-floor spa and rejuvenating treatments.
Are there any common issues or limitations reported by guests at Caravelle Hotel?
Some guests have reported inconsistencies in room quality, including moldy smells, outdated furnishings, and plumbing issues. Additionally, there have been mixed reviews regarding the breakfast and dining experience, with some noting a decline in food quality and variety.
What amenities and services does Caravelle Hotel offer to enhance guest comfort and convenience?
Caravelle Hotel offers a range of amenities including free Wi-Fi, 24-hour front desk service, a fitness center, spa, sauna, massage, childcare, an outdoor pool, and a casino. Additional services include concierge, currency exchange, laundry, and daily housekeeping.
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