Jade Hotel
Jade Hotel, 43 Hùng Vương, Thuận Hóa, Huế 49000, Vietnam
Gumo's take
Jade Hotel in Hue is a mid-range, centrally located hotel known for its exceptional staff service and clean, comfortable rooms. Guests consistently praise the friendly and helpful front desk and housekeeping teams, who often go above and beyond to assist with tours, transportation, and local recommendations. The hotel offers a generous, restaurant-style breakfast with both Western and Vietnamese options, and its proximity to Hue’s main attractions makes it a convenient base for travelers. While the rooms are described as modest and some facilities are dated, the overall experience is elevated by the warm hospitality and attention to detail from the staff.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 76
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service, with many guests noting the staff's friendliness, helpfulness, and willingness to go above and beyond.
- Clean and comfortable rooms, with many guests highlighting the cleanliness and quality of the bedding and air conditioning.
- Convenient central location, within walking distance of major attractions like the Citadel, the Perfume River, and local restaurants.
Worth knowing
- Some guests noted that the rooms are modest or slightly outdated, with a few mentioning issues like noisy air conditioners or lack of ventilation in bathrooms.
- A few reviews mentioned that the hotel lacks certain amenities like a gym or elevator, which could be a drawback for some travelers.
- One guest reported that the laundry service was not up to expectations, with clothes not being cleaned properly.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Massage
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- French
- Vietnamese
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Breakfast (free)
- Breakfast buffet
- Bicycle rental
- Watercraft rental (extra charge)
- Casino
- Nightclub
- Boutique shopping
- Kid-friendly
- Hot tub
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (free)
- Dogs allowed
- Air conditioning
- Refrigerator
- Minibar
Common questions
What is the general guest sentiment about the staff service at Jade Hotel?
Guests have a very positive experience with the staff service at Jade Hotel, with 125 positive reviews and only 3 negative ones. Many guests highlight the friendliness, helpfulness, and willingness of the staff to go above and beyond with assistance.
Does the hotel offer a good breakfast option for travelers?
Yes, the hotel offers a generous, restaurant-style breakfast with both Western and Vietnamese options. Guests have given 58 positive reviews about the breakfast, with only 2 negative reviews, indicating a generally favorable experience.
Is the hotel located in a convenient area for sightseeing in Hue?
Yes, the hotel is centrally located and within walking distance of major attractions like the Citadel, the Perfume River, and Truong Tien Bridge. With 50 positive reviews on location, it is considered a convenient base for travelers exploring Hue.
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