Super Collection O by OYO Secunderabad-II

1st & 2nd floor, Super Collection O by OYO Secunderabad-II, Vaishnavi Landmark, Plot No 155, opposite VEG Market, Rail Enclave, Radha Swamy Colony, Bowenpally, Hyderabad, Secunderabad, Telangana 500009

4.1 · 604 reviews analysed
Super Collection O by OYO Secunderabad-II – photo 1
Super Collection O by OYO Secunderabad-II – photo 2
Super Collection O by OYO Secunderabad-II – photo 3
Super Collection O by OYO Secunderabad-II – photo 4

Gumo's take

Super Collection O by OYO Secunderabad-II is a budget-friendly hotel in Hyderabad, offering basic amenities like Wi-Fi, parking, and room service. While some guests praise its cleanliness, location, and helpful staff, others report significant issues with hygiene, safety, and maintenance. The hotel is best suited for short stays by individuals or couples, but not recommended for families due to recurring concerns about cleanliness, structural issues, and the surrounding environment. Despite a 4.1/5 aggregate rating, the reviews are highly polarized, with many negative experiences involving unclean rooms, broken facilities, and unprofessional staff behavior.

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How guests rate it

Location
68
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Some guests highlight the cleanliness of the rooms and the helpfulness of staff, particularly Gagan, who is mentioned as cooperative and active.
  • The hotel is praised for its convenient location, being accessible and near amenities like restaurants and a subway.
  • A few reviews mention the availability of modern amenities such as a dryer and washing machine, which is uncommon for budget hotels.

Worth knowing

  • Numerous complaints about unclean rooms, dirty linens, cockroach infestations, and poor hygiene, especially in bathrooms.
  • Safety concerns are frequently raised, including proximity to a bar, dimly lit areas, and a lack of secure access to rooms.
  • Issues with room maintenance, such as broken locks, non-functional AC, and poor-quality beds and mattresses, are commonly reported.
  • Unreliable service and unprofessional behavior from staff, including demands for extra fees and poor responsiveness to guest requests.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (free)
  • Car rental onsite
  • Local shuttle
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Room service (24 hour)
  • Front desk (24 hour)
  • Baggage storage
  • Elevator
  • Housekeeping (daily)
  • English
  • Hindi
  • Private bathroom in some rooms

Common questions

Is the hotel suitable for families?

No, the hotel is not recommended for families due to recurring concerns about cleanliness, structural issues, and the surrounding environment.

What are the main complaints about the hotel's hygiene and maintenance?

Guests have reported unclean rooms, dirty linens, cockroach infestations, broken locks, non-functional AC, and poor-quality beds and mattresses.

Are there any positive aspects of the hotel that guests have mentioned?

Yes, some guests have praised the cleanliness of the rooms, the helpfulness of staff (particularly Gagan), and the hotel's convenient location near restaurants and a subway.

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