32 Urban By Akoya Hotels

32 Urban By Akoya Hotels, Rd Number 1, beside Omega Hospital, Janardana Hills, P Janardhan Reddy Nagar, Gachibowli, Hyderabad, Telangana 500032

4.5 · 597 reviews analysed
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Gumo's take

32 Urban by Akoya Hotels is a mid-range business-friendly property in Hyderabad, known for its clean, well-maintained rooms and attentive staff. It appeals to business travelers and those visiting nearby hospitals or tech hubs, offering a comfortable and functional stay with a focus on hygiene and service. While the food and dining options are limited and occasionally criticized, the hotel's strong points include daily housekeeping, prompt assistance from staff like Srujana and Pravalika, and a convenient location near Omega Hospital and IT corridors. Guests frequently praise the cleanliness and the staff's professionalism, making it a reliable choice for short stays.

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How guests rate it

Location
85
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
88

What guests love

  • Highly praised for cleanliness and daily housekeeping, with many guests noting spotless rooms and bathrooms.
  • Professional and helpful staff, particularly at the front desk (e.g., Srujana, Pravalika, Aakash), who are frequently highlighted for their courteous and prompt service.
  • Convenient location near Omega Hospital and IT hubs, with easy access to nearby attractions like Shilparamam and Charminar.

Worth knowing

  • Limited and inconsistent food options, with multiple reviews criticizing the breakfast quality, menu variety, and in-room dining experience.
  • Issues with bathroom maintenance, including poor ventilation and occasional fungal growth, as noted in several negative reviews.
  • Some reports of unresponsive or unprofessional service, particularly with housekeeping and kitchen staff, leading to delays in fulfilling guest requests.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Local shuttle
  • Room service
  • Breakfast (extra charge)
  • Air conditioning
  • Kitchen

Common questions

Is the hotel known for cleanliness and housekeeping?

Yes, 32 Urban by Akoya Hotels is highly praised for its cleanliness and daily housekeeping, with many guests noting spotless rooms and bathrooms.

What are the main limitations of the hotel's food and dining options?

The hotel has limited and inconsistent food options, with multiple reviews criticizing the breakfast quality, menu variety, and in-room dining experience.

How is the service at the hotel, especially at the front desk?

The service is generally positive, with professional and helpful staff, particularly at the front desk, such as Srujana, Pravalika, and Aakash, who are frequently highlighted for their courteous and prompt service.

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