Hotel O by OYO Surya Residency
Plot, Hotel O by OYO Surya Residency, No. 71212/P/1, Police Station, near SR Nagar, ShivBagh, Ameerpet, Hyderabad, Telangana 500016
Gumo's take
Hotel O by OYO Surya Residency in Hyderabad is a budget-friendly option with a central location, offering basic amenities and a restaurant on-site. While some guests praise its convenient location and friendly staff, others report recurring issues with cleanliness, outdated infrastructure, and inconsistent service. The hotel appears to be more suited for short stays or business travelers who prioritize location over luxury.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 60
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 52
What guests love
- Central location with easy access to transportation and nearby restaurants.
- Friendly and helpful staff, particularly the hotel manager Mr. Subhas, who is noted for his polite and accommodating service.
- Basic amenities such as Wi-Fi, parking, and a restaurant are available for convenience.
Worth knowing
- Recurring complaints about unclean rooms, dirty bed linens, and poor hygiene in bathrooms.
- Outdated infrastructure, including old ACs, lifts, and non-functional fixtures in some rooms.
- Inconsistent and sometimes rude service from front desk and housekeeping staff.
- Issues with online bookings and additional charges not reflected in the OYO app, leading to guest dissatisfaction.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Pool
- Air conditioning
- Kitchen
Common questions
What are the main complaints guests have about Hotel O by OYO Surya Residency?
Guests have reported recurring issues with cleanliness, including unclean rooms and dirty bed linens, as well as outdated infrastructure like old ACs and lifts. There are also complaints about inconsistent and sometimes rude service from staff and issues with online bookings and unexpected charges.
What are the key strengths of this hotel in Hyderabad?
The hotel's central location with easy access to transportation and nearby restaurants is a major advantage. The staff, especially the hotel manager Mr. Subhas, is noted for being friendly and helpful, and basic amenities like Wi-Fi, parking, and an on-site restaurant are available for convenience.
Is this hotel suitable for long stays or luxury-focused travelers?
The hotel appears to be more suited for short stays or business travelers who prioritize location over luxury. Due to recurring issues with cleanliness, outdated infrastructure, and inconsistent service, it may not be ideal for extended stays or those seeking a high-end experience.
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