Katriya Hotel & Towers
Katriya Hotel & Towers, 8, Raj Bhavan Rd, Somajiguda, Hyderabad, Telangana 500082
Gumo's take
Katriya Hotel & Towers is a 3-star property in Hyderabad known for its large banquet halls and family-friendly amenities, including a breakfast buffet and free parking. While some guests praise the spacious rooms, cleanliness, and helpful staff like Mr. Samuel and Mr. B Srinivas, the hotel suffers from recurring issues with maintenance, air conditioning, and poor service. Negative reviews highlight unclean rooms, broken facilities, and unresponsive staff, which significantly impact guest satisfaction. Despite its convenient location near major attractions like Charminar and Golconda Fort, the hotel's inconsistent performance makes it a risky choice for travelers.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious and well-furnished rooms with some positive mentions of cleanliness and amenities like coffee makers.
- Praised breakfast buffet with a variety of food options, including vegetarian items like idli and sambar.
- Positive feedback on staff like Mr. Samuel and Mr. B Srinivas for their helpfulness and professionalism.
Worth knowing
- Recurring issues with air conditioning, broken appliances, and poor room maintenance, as noted in numerous 1-star reviews.
- Poor service quality, including unresponsive staff, slow check-in/check-out, and lack of accountability.
- Unhygienic conditions in bathrooms and rooms, with complaints about dirt, bad smells, and broken fixtures.
- High charges for basic amenities like plates and water bottles, which guests found unreasonable.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Meeting rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Coffee maker
Common questions
Is the breakfast at Katriya Hotel & Towers good, and what options are available?
Yes, the breakfast buffet is praised by guests for its variety, including vegetarian items like idli and sambar. It is a positive aspect of the hotel, with 256 positive mentions in guest reviews.
What are the common complaints about the hotel's service and maintenance?
Guests frequently report poor service quality, including unresponsive staff and slow check-in/check-out. Maintenance issues like broken appliances and poor air conditioning are also common, with 1091 negative mentions related to service and 279 negative mentions for air conditioning.
Does the hotel offer free parking, and are there any other convenient amenities?
Yes, the hotel offers free parking, and it also provides 24-hour front desk service, free Wi-Fi, and an on-site restaurant. These amenities are positively noted by guests.
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