Mercure Hyderabad KCP
Mercure Hyderabad KCP, 6-3-551, Banjara Hills Main Rd, Irram Manzil Colony, Punjagutta, Hyderabad, Telangana 500082
Gumo's take
Mercure Hyderabad KCP is a well-maintained, family-friendly hotel in a central location, offering spacious and clean rooms, a modern ambiance, and excellent dining options. Guests frequently praise the warm hospitality and responsiveness of the staff, particularly at the front desk and in the restaurant. The hotel is especially noted for its breakfast and dinner buffets, as well as its rooftop bar with great views. While it is a popular choice for both business and leisure travelers, some guests have noted that the hotel feels more suited to business stays and lacks certain amenities like a pool.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised for exceptional staff service, particularly at the front desk and in the restaurant, with many guests mentioning specific staff members like Manisha, Mimo, and Shubham.
- Well-maintained, clean, and spacious rooms with modern amenities, including air conditioning and minibars, and a strong emphasis on hygiene.
- Excellent dining options, especially the breakfast and dinner buffets at Cayenne, with a variety of cuisines and positive feedback on food quality and service.
Worth knowing
- Some guests noted that the hotel lacks a pool and has limited recreational facilities compared to other properties in the area.
- A few reviews mentioned issues with air conditioning performance and slow or unresponsive service in certain departments, such as room service and front desk communication.
- A small number of guests felt the hotel is more suited for business travelers and lacks family-oriented facilities or entertainment options.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Parking (free)
- Valet parking
- Airport shuttle
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Fitness center (free)
- Doctor on call
- Business center
- Meeting rooms
- English
- Private bathroom
- Shower
Common questions
Does the hotel have a pool or recreational facilities?
The hotel does not have a pool and has limited recreational facilities compared to other properties in the area, according to some guest reviews.
What are the dining options at Mercure Hyderabad KCP?
The hotel offers excellent dining options, including the all-day restaurant Cayenne, which is highly praised for its breakfast and dinner buffets. Guests frequently mention the variety of cuisines and the quality of the food, especially the biryani.
Is the hotel suitable for families?
While the hotel is family-friendly and has some positive feedback on family stays, a few guests noted that it is more suited for business travelers and lacks specific family-oriented facilities or entertainment options.
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