Super Townhouse by OYO OAK Hotels Banjara Hill Formerly Prime Stays
Ward No. 95, Super Townhouse by OYO OAK Hotels Banjara Hill Formerly Prime Stays, Municipal Corporation Central Zone, Plot No. 275-A/C, Road No. 12, Navirman Nagar, Jubilee Hills, Hyderabad, Telangana 500028
Gumo's take
Super Townhouse by OYO OAK Hotels Banjara Hill Formerly Prime Stays in Kolkata is a budget-friendly hotel offering spacious rooms and basic amenities. While some guests praise the room size and location, others report significant issues with maintenance, water supply, and poor customer service. The hotel is best suited for travelers prioritizing affordability over comfort or reliability, though negative reviews highlight recurring problems with cleanliness, infrastructure, and staff behavior.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 48
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious rooms with decent decor, as noted by some guests.
- Friendly and helpful staff in a few positive reviews.
Worth knowing
- Recurring complaints about water supply issues, including no hot water and limited availability.
- Poor maintenance of infrastructure, including broken ACs, non-functional fans, and sewage smells.
- Unresponsive and rude staff, with multiple reports of unprofessional behavior and lack of complaint resolution.
- Lack of essential amenities like cutlery and hand sanitizer in rooms.
Amenities
- Wi-Fi
- Smoke-free property
- Pool
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Parking
- Kitchen
Common questions
What are the main issues guests have reported with the hotel's infrastructure?
Guests have reported poor maintenance of infrastructure, including broken ACs, non-functional fans, and sewage smells. These issues are recurring and affect the overall comfort and hygiene of the stay.
Are there any problems with the water supply at the hotel?
Yes, there are significant issues with the water supply, including no hot water and limited availability of water in general, as reported by multiple guests.
What are the key strengths of this hotel that might make it worth considering?
The hotel offers spacious rooms with decent decor, which some guests have praised. Additionally, a few reviews mention friendly and helpful staff, though this is not consistently reported.
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