The Grand Plaza Hotel
The Grand Plaza Hotel, Public Gardens, 5-9-88/A/1, Opposite Assembly Metro Station, Pillar No: A 1255, A 1255, Public Garden Rd, beside Hajj House Lane, Nampally, Hyderabad, Telangana 500001
Gumo's take
The Grand Plaza Hotel in Hyderabad is a budget-friendly 3-star property with a 3.7/5 rating based on 1,730 Google reviews. It is best suited for travelers prioritizing location and basic amenities, as it is situated near the Assembly Metro Station and major attractions like Charminar and Birla Temple. The hotel offers 24-hour room service and a restaurant with a dinner buffet, but recurring issues with cleanliness, cockroach infestations, and poor bathroom conditions are frequently reported. While some guests praise the staff's helpfulness and the hotel's proximity to transit, others highlight significant maintenance and service shortcomings.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 42
What guests love
- Convenient location near the Assembly Metro Station and major tourist attractions in Hyderabad
- 24-hour room service, a rare feature in budget hotels
- Some guests report friendly and cooperative staff, particularly at the front desk
Worth knowing
- Recurring complaints about cockroach infestations and unclean rooms, especially in older or poorly maintained units
- Poor bathroom conditions, including broken fixtures, leaks, and lack of cleanliness
- Inconsistent breakfast service and limited food options, with some guests reporting non-delivery of promised meals
- Issues with online bookings, including denied check-ins and discrepancies between advertised and actual room conditions
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring complaints about cleanliness, including cockroach infestations and poor bathroom conditions, with 68 negative mentions of cleanliness in reviews. Some guests also reported issues with unclean rooms and broken fixtures in bathrooms.
How is the breakfast service at The Grand Plaza Hotel?
Breakfast service is inconsistent, with 30 negative mentions in reviews. Some guests reported non-delivery of promised meals and limited food options, despite the hotel offering free breakfast.
Is the hotel's location convenient for tourists?
Yes, the hotel is conveniently located near the Assembly Metro Station and major attractions like Charminar and Birla Temple. It is a 6-minute drive to Birla Mandir and a 3-minute walk to the nearest public transit.
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