The Leela Hyderabad
The Leela Hyderabad, Road No. 2, Sagar Society, Sri Nagar Colony, Aurora Colony, Banjara Hills, Hyderabad, Telangana 500034
Gumo's take
The Leela Hyderabad is a luxury hotel known for its elegant design, exceptional service, and top-tier amenities. Guests frequently praise the spacious and clean rooms, the extensive breakfast buffet, and the attentive, courteous staff. The hotel is particularly well-suited for business travelers and families, with a prime location near major attractions like Golconda Fort and Charminar. While the property is modern and well-maintained, some guests have noted inconsistencies in service speed and occasional lapses in hospitality standards.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 85
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service and hospitality, with many guests highlighting the attentiveness and professionalism of the staff, including specific mentions of individuals like Jagrithi and Pradew Sugata.
- High-quality breakfast buffet with a wide variety of options, including Indian and continental dishes, praised for freshness and presentation.
- Well-maintained and modern facilities, including a rooftop pool, fitness center with yoga and gym services, and a traditional Finnish sauna.
Worth knowing
- Some guests reported slow service, particularly from housekeeping and front desk staff, with complaints about delayed responses and poor communication.
- A few negative reviews highlighted inconsistencies in food quality and service, especially in certain restaurants and during special events.
- Issues with infrastructure and surrounding areas, such as poor road conditions and a lack of 5-star service expectations in some departments, were noted by a subset of guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Boutique shopping
- Pool
- Outdoor pool
- Lifeguard
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Minibar
Common questions
What do guests say about the service at The Leela Hyderabad?
Guests frequently praise the exceptional service and hospitality at The Leela Hyderabad, with many highlighting the attentiveness and professionalism of the staff. However, some reviews mention occasional inconsistencies, such as slow service from housekeeping and front desk staff.
Is the breakfast buffet at The Leela Hyderabad worth mentioning?
Yes, the breakfast buffet is a key highlight of the hotel, with guests praising the wide variety of Indian and continental dishes, as well as the freshness and presentation. It is consistently rated positively by a large number of guests.
What amenities are available for fitness and wellness at The Leela Hyderabad?
The hotel features a well-regarded fitness center with yoga and gym services, as well as a traditional Finnish sauna. Guests have expressed strong positive sentiment about the fitness amenities, with no notable negative feedback reported.
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