The Manohar, Hyderabad
The Manohar, Hyderabad, Begumpet Airport Road, Motilal Nehru Nagar, Begumpet, Hyderabad, Telangana 500016
Gumo's take
The Manohar in Hyderabad is a 5-star hotel with a long-standing legacy, offering modern amenities like a 24-hour Asian restaurant, spa, and outdoor pool. While it is praised for its location near key attractions like the US Consulate and public transit, and for the exceptional service of certain staff members such as Mr. Manoj, Ms. Amulya, and Mr. Mohammad Khan, the hotel suffers from recurring issues with cleanliness, outdated infrastructure, and inconsistent staff behavior. Guests have reported problems with room maintenance, foul odors, cockroach infestations, and poor responsiveness from some front desk personnel. Despite these challenges, the hotel remains a popular choice for business travelers and couples due to its convenient location and some positive dining and event experiences.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 52
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 48
What guests love
- Exceptional service from certain staff members, including Mr. Manoj, Ms. Amulya, and Mr. Mohammad Khan, who are frequently praised for their professionalism and helpfulness.
- Convenient location near the US Consulate and public transit, with easy access to major attractions like Charminar and Hussain Sagar.
- Positive dining experiences, particularly with staff like Mr. Pavan and Mr. Deepak, who are noted for their cordial service and good food quality.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including foul odors, cockroach infestations, and water leakage issues.
- Outdated infrastructure and facilities, with many guests noting that the hotel does not match the quality implied by its 5-star rating or website imagery.
- Inconsistent and sometimes unprofessional behavior from staff, particularly at the front desk, with reports of rude treatment and unresponsiveness to guest requests.
- Issues with basic amenities such as faulty air conditioning, poor Wi-Fi, and non-functional electrical outlets in some rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (free)
- Kid-friendly
- Pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring issues with cleanliness and maintenance, including reports of foul odors, cockroach infestations, and water leakage. Many guests have noted that the rooms and facilities are outdated and not in line with the 5-star rating.
What are the main positives about the service at The Manohar?
Certain staff members, such as Mr. Manoj, Ms. Amulya, and Mr. Mohammad Khan, are frequently praised for their exceptional service and professionalism. Additionally, dining staff like Mr. Pavan and Mr. Deepak are noted for their cordial service and good food quality.
Is the hotel a good choice for couples?
Yes, the hotel is featured in 'Couple Friendly Hotels in Hyderabad' and is popular among couples. It offers a convenient location, a spa, and some positive dining experiences, though guests should be aware of the cleanliness and maintenance issues.
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