Brickstone Villa
Brickstone Villa, MH5H+8Q9 Plot No 11/12, Pimpri bhavli, Road, Vanketesh Nagar, Igatpuri, Maharashtra 422403
Gumo's take
Brickstone Villa in Igatpuri is a spacious and well-maintained retreat that offers a peaceful ambiance and private amenities like a swimming pool and rooftop views. It is ideal for groups or families seeking a quiet getaway. While some guests praise the villa's cleanliness, helpful caretakers, and scenic surroundings, others report significant issues with maintenance, unprofessional management, and misleading online imagery. The property's reputation is mixed, with a 3.9/5 aggregate rating reflecting both positive and negative experiences.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 55
- Staff & Service
- 62
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained rooms with a rustic and peaceful ambiance.
- Private pool and rooftop views that enhance the overall experience.
- Helpful and friendly caretakers, such as Ganesh and Chandu, who assist guests during their stay.
Worth knowing
- Multiple reports of poor maintenance, including creaky beds, hard mattresses, and outdated furniture.
- Unprofessional and unresponsive management, particularly with issues like non-refundable deposits and poor communication.
- Misleading online imagery, especially regarding the size of the pool and the actual condition of the property.
- Issues with cleanliness, including dirty towels, presence of pests like rats and ants, and lack of basic amenities like hot water.
Common questions
Is the swimming pool at Brickstone Villa as large as shown in the online images?
Some guests have reported that the online imagery is misleading, particularly regarding the size of the pool. The actual size and condition may not match the pictures seen online.
How is the cleanliness of the hotel and the rooms?
The cleanliness of the hotel has mixed reviews. While some guests praised the cleanliness, others reported issues like dirty towels, pests such as rats and ants, and a lack of basic amenities like hot water.
How is the management and customer service at Brickstone Villa?
The management has received mixed feedback. Some guests found the caretakers like Ganesh and Chandu to be helpful, but others reported unprofessional and unresponsive management, including issues with non-refundable deposits and poor communication.
