Camel Valley Resort & Spa
Camel Valley Resort & Spa, 284 A/B, Mumbai Agra Road, Taluka, Talegaon, Igatpuri, Maharashtra 422403
Gumo's take
Camel Valley Resort & Spa in Igatpuri is a 4-star property known for its spacious, well-maintained rooms, family-friendly amenities, and proximity to natural attractions like Camel Valley Waterfalls. Guests frequently praise the warm hospitality, excellent service, and the unique bird park and petting zoo, which are especially popular with families and children. While the resort has a strong reputation for food and entertainment, some reviews highlight maintenance issues in certain rooms and bathrooms, as well as occasional lapses in cleanliness and service consistency.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 78
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 72
What guests love
- Excellent service and hospitality, with many guests praising the helpful and courteous staff, including specific mentions of Mr. Chetan, Mr. Sagar, and Mr. Amit.
- Family-friendly amenities such as the bird park, petting zoo, and large swimming pool, which are highlighted as major attractions for children and families.
- Well-maintained and spacious rooms, with many guests noting the comfort and cleanliness of the suites and the availability of amenities like air conditioning and mini-fridges.
Worth knowing
- Some rooms and bathrooms are reported to be poorly maintained, with issues like broken tiles, unclean fixtures, and foul odors, particularly in older sections of the resort.
- Limited food variety and slow service in some dining areas, with some guests noting that the breakfast buffet is insufficient and that lunch/dinner options could be improved.
- Maintenance issues with facilities such as lifts, air conditioning, and plumbing, which have caused inconvenience for some guests.
- A few guests reported that the property's marketing is misleading, with some rooms not matching the quality or cleanliness shown in promotional materials.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Wading pool
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is Camel Valley Resort & Spa family-friendly, and what amenities are available for children?
Yes, the resort is family-friendly and offers amenities such as a bird park, petting zoo, and a large swimming pool, which are especially popular with children. These attractions are frequently mentioned as major highlights for families.
What are the common issues reported by guests regarding the hotel's maintenance and cleanliness?
Some guests have reported maintenance issues in certain rooms and bathrooms, including broken tiles, unclean fixtures, and foul odors, particularly in older sections of the resort. There are also occasional lapses in cleanliness and service consistency.
What dining options are available at the resort, and are there any common complaints about the food?
The resort has a casual restaurant and a breakfast buffet, which some guests praise. However, there are reports of limited food variety and slow service in some dining areas, with some guests noting that lunch and dinner options could be improved.
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