Shambhalah resort
Shambhalah resort, Panchgani - Mahabaleshwar Rd, Mahabaleshwar, Metgutad, Maharashtra 412806
Gumo's take
Shambhala Resort in Mahabaleshwar is known for its serene, nature-centric ambiance and exceptional service, particularly from staff member Aman Kumar. It is a popular choice for romantic getaways, family stays, and special occasions like anniversaries. The resort is praised for its valley views, rustic design, and excellent food. While most guests highlight the peaceful atmosphere and personalized service, a few have raised concerns about maintenance issues and cleanliness.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Outstanding service and hospitality, particularly from Aman Kumar and his team, who are frequently praised for their attentiveness and personal touch.
- Stunning natural location with valley and waterfall views, offering a peaceful and scenic retreat.
- High-quality food with a homely and diverse menu, often described as delicious and well-presented.
Worth knowing
- Some guests reported maintenance issues such as broken locks, faulty AC, and non-functional taps, which impacted comfort and usability.
- A few reviews mentioned poor cleanliness in certain rooms and facilities, including unhygienic conditions and unpleasant odors.
Amenities
- Wi-Fi
- Wi-Fi in public areas
- Restaurant
- Table service
- Room service
- Breakfast
- Breakfast buffet
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Bicycle rental
- Front desk
- Baggage storage
- Currency exchange
- Full-service laundry
- Housekeeping
- Kid-friendly
- Activities for kids
- Parking
- Self parking
- Valet parking
- EV charger
- Pool
- Outdoor pool
- Lazy river
- Hot tub
- Accessible
- Accessible parking
- Doctor on call
Common questions
What is the service quality like at Shambhala Resort?
The service at Shambhala Resort is highly praised, with 80 positive sentiments and only 3 negative ones. Guests, especially, commend Aman Kumar and his team for their attentiveness and personalized hospitality.
How is the food and breakfast at the resort?
The dining experience is a major highlight, with 48 positive sentiments about the food and 18 positive mentions specifically about breakfast. Guests describe the menu as homely, diverse, and well-presented.
Are there any issues with room maintenance or cleanliness?
Some guests have reported maintenance issues such as broken locks, faulty AC, and non-functional taps. Additionally, a few reviews mentioned poor cleanliness in certain rooms and facilities, including unhygienic conditions and unpleasant odors.
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