Treebo Ivy Castle
F-10/11, Treebo Ivy Castle, Phase -1, Golf Course Rd, DLF Phase 1, Sector 27, Gurugram, Haryana 122009
Gumo's take
Treebo Ivy Castle is a budget-friendly hotel in Gurgaon, India, known for its spacious and clean rooms, 24-hour room service, and a restaurant with a breakfast buffet. It is particularly popular with business travelers and families due to its convenient location near the Rapid Metro and major attractions like Qutb Minar and Aravali Biodiversity Park. The hotel is praised for its helpful and polite staff, especially Mr. Ashish, who is frequently mentioned for his exceptional service. While the food and breakfast are generally well-received, some guests have noted inconsistencies in room quality and cleanliness.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious and clean rooms with a reputation for good maintenance and hygiene.
- Helpful and responsive staff, particularly Mr. Ashish, who is frequently praised for his hospitality.
- Convenient location near metro stations and major attractions in Gurgaon.
Worth knowing
- Inconsistent room quality and cleanliness reported in some reviews, including issues with broken appliances and unpleasant odors.
- Limited and repetitive breakfast options, with some guests noting poor food quality.
- Occasional problems with service responsiveness and communication, including unprofessional behavior from some staff members.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Babysitting
- Air conditioning
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Transfer
- Car rental onsite
- Accessible
- Accessible parking
- English
- Hindi
Common questions
Is there a restaurant available at Treebo Ivy Castle, and is breakfast included?
Yes, the hotel has a restaurant and offers a free breakfast buffet. However, some guests have noted that the breakfast options can be limited and repetitive.
How is the service quality at Treebo Ivy Castle, and is there a specific staff member known for good service?
The service is generally well-received, with 136 positive reviews and 27 negative ones. Mr. Ashish is frequently praised for his exceptional hospitality and helpfulness.
What are the main concerns regarding the cleanliness and room quality at Treebo Ivy Castle?
While the hotel is praised for cleanliness in many reviews, some guests have reported inconsistencies, including broken appliances, unpleasant odors, and issues with room maintenance.
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