Golden Aura Hotel
Golden Aura Hotel, 31, Samar Park Main Road, near Samar park colony, Samar Park Colony, Nipania, Indore, Madhya Pradesh 452010
Gumo's take
Golden Aura Hotel in Madhya is known for its strong emphasis on hospitality and service, with many guests praising the helpful and polite staff, particularly individuals like Ajay Waghela, Anil Kumar, and Rahul Rajput. The hotel is well-suited for families, business travelers, and those seeking a clean, comfortable stay with good dining options. While the hotel has a high aggregate rating of 4.5/5, some guests have reported issues with room size, cleanliness, and location, indicating a mixed experience depending on the guest's expectations and the specific staff on duty.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff members like Ajay Waghela and Anil Kumar who are frequently mentioned for their helpful and courteous service.
- Positive feedback on food quality and dining experience, including the rooftop restaurant and 24-hour room service.
- Cleanliness and hygiene are consistently highlighted in positive reviews, especially in dining and room areas.
Worth knowing
- Some guests reported issues with room cleanliness and maintenance, including bad odors and unclean bathrooms.
- Room sizes are frequently criticized as being too small, with some guests noting a lack of space even after adding extra beds.
- Location is described as being on the outskirts of the city, which may be inconvenient for tourists looking to be near major attractions.
- Service issues, including slow response times and unresponsive staff, are mentioned in several negative reviews.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Hot tub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Not accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
What are the hotel's strengths in terms of service and dining?
The hotel is highly praised for its service, particularly from staff members like Ajay Waghela and Anil Kumar, who are frequently mentioned for their helpful and courteous behavior. Dining is also a strong point, with positive feedback on food quality, a rooftop restaurant, and 24-hour room service.
Are there any common complaints about the rooms or location?
Some guests have reported issues with room size, noting that the rooms are too small, even with extra beds. Additionally, the hotel is located on the outskirts of the city, which may be inconvenient for tourists looking to be near major attractions.
Does the hotel offer 24-hour room service and breakfast options?
Yes, the hotel offers 24-hour room service, which is one of the few in the area to provide this amenity. Breakfast is also available, though it is an extra charge, and it has received positive feedback from guests.
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