Hotel Kanchan Tilak

Hotel Kanchan Tilak, 585/2, Mahatma Gandhi Rd, beside 56 Dukan, New Palasia, Indore, Madhya Pradesh 452001

3.8 · 1,927 reviews analysed
Hotel Kanchan Tilak – photo 1
Hotel Kanchan Tilak – photo 2
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Hotel Kanchan Tilak – photo 4

Gumo's take

Hotel Kanchan Tilak is a budget-friendly option in Indore, known for its prime location near Chappan Dukan, a popular street food area. While the hotel offers 24-hour room service and a rooftop restaurant with decent food, it has faced consistent criticism for poor maintenance, inconsistent cleanliness, and unprofessional staff behavior. Guests who prioritize location and basic amenities over modern comforts may find it suitable for short stays, but recurring issues with room quality and service suggest it is best for budget travelers with low expectations.

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How guests rate it

Location
88
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
52

What guests love

  • Prime location near Chappan Dukan, offering easy access to street food and local attractions.
  • 24-hour room service, a rare feature in the area.
  • Rooftop restaurant with a decent food menu and views.

Worth knowing

  • Recurring complaints about poor room maintenance, including broken furniture, peeling paint, and malfunctioning AC.
  • Inconsistent cleanliness, with reports of dirty bathrooms, cockroaches, and unhygienic conditions.
  • Unprofessional and unresponsive staff behavior, including rude receptionists and slow service.
  • Rooms are described as outdated and poorly maintained, with some guests noting construction noise and structural issues.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Bicycle rental (extra charge)
  • Nightclub
  • Hot tub
  • Parking (free)
  • Self parking
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible elevator
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Minibar

Common questions

Is Hotel Kanchan Tilak a good option for someone who values cleanliness and modern room amenities?

No, the hotel has faced consistent complaints about poor maintenance, broken furniture, peeling paint, and unhygienic conditions, including dirty bathrooms and cockroaches. Rooms are described as outdated and poorly maintained, making it unsuitable for travelers who prioritize cleanliness and modern comforts.

What are the main advantages of staying at Hotel Kanchan Tilak in Indore?

The hotel's prime location near Chappan Dukan, a popular street food area, is a major advantage. It also offers 24-hour room service, a rooftop restaurant with decent food and views, and is one of the few hotels in the area with a spa and hot tub. These features make it a convenient option for budget travelers prioritizing location and basic amenities.

How is the service quality at Hotel Kanchan Tilak?

Service quality has been mixed, with recurring reports of unprofessional and unresponsive staff behavior, including rude receptionists and slow service. While there are positive reviews about the dining and breakfast, the service experience is not consistently reliable, based on guest feedback.

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